Title: Subscriptions
Last modified: September 2, 2016

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# Subscriptions

 *  [chelseakleinsasser](https://wordpress.org/support/users/chelseakleinsasser/)
 * (@chelseakleinsasser)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/subscriptions-28/)
 * Hello,
    We contacted support before about this issue. When we have a subscriber,
   they are being charged, they show up on stripe, but they are not showing up on
   our give report. All of our subscribers show that they only have once, even though
   their donation is active. How can we fix this?
 * Thank you
    Chelsea

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/subscriptions-28/#post-8157027)
 * Hi Chelsea,
 * We can help you best with this in our Priority Support Form: [https://givewp.com/support](https://givewp.com/support)
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Subscriptions’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [priority support](https://wordpress.org/support/topic-tag/priority-support/)

 * 1 reply
 * 2 participants
 * Last reply from: [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/subscriptions-28/#post-8157027)
 * Status: not resolved