Hi,
thank you very much for your contact.
Can you please give me the steps to reproduce this problem?
I would like to reproduce it for myself in my test environment.
Regards,
I just place the order for a variable subscription product.
The Payment method is “Cash on delivery”.
The order goes through but no subscription is created from the order.
This is a testing site, I can give you access if you let me know where to send the creds.
Thanks
Hi, is there any chance for you to contact us using the contact form?
I would like to look into this problem from the store level.
https://wpdesk.net/get-support/
In the ticket, you can add a thread link on the repository, and choose another as a category.
Greetings,
Hi,
I haven’t noticed any notification on our support.
Did you manage to send them?
Greetings,
Sorry for the delay, I’m quite busy on another project. As soon as I get back to this one (after this weekend), I’ll proceed with your request.
Hi,
let me remind you.
Have you been able to check it out?
Greetings,
Hello,
I’m reaching out to kindly follow up on the issue you reported.
We completely understand how busy things can get, but we’d still be happy to continue troubleshooting and resolve this for you. It would be much easier to assist you further if you could reach out via our support form:
https://wpdesk.net/get-support/ (as a topic, please select ‘Pre-sale Question’)
In the message, feel free to include a link to the ww.wp.xz.cn thread for reference.
Looking forward to your reply,
Hi,
I haven’t received a response in a long time.
Let me treat the notification as closed and the problem solved.
I encourage you to contact me in the future.
Regards,
