Title: Subscriptions not importing
Last modified: October 13, 2021

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# Subscriptions not importing

 *  Resolved [nregard](https://wordpress.org/support/users/nregard/)
 * (@nregard)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/subscriptions-not-importing/)
 * I have run an import with all the correct columns and naming conventions for 
   adding subscriptions to the users I imported. I see the new columns underneath
   the subscriptions area in Woo but no new users or orders show up after import.
 * I am not sure that there will be active subscriptions if there are no orders 
   or users listed, but only ones underneath the subscription area. I tested purchasing
   a subscription and each time there was a new user and a new order along with 
   the subscription.
 * Here are all the columns I have imported with each user:
    Username Email billing_period
   subscription_status first_name last_name billing_country order_items start_date
   billing_interval billing_email billing_first_name billing_last_name billing_address_1
   billing_city billing_state billing_postcode billing_phone order_total order_currency
   payment_method payment_method_title payment_method_post_meta payment_method_user_meta
   requires_manual_renewal
    -  This topic was modified 4 years, 8 months ago by [nregard](https://wordpress.org/support/users/nregard/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/subscriptions-not-importing/#post-14966787)
 * [@nregard](https://wordpress.org/support/users/nregard/),
 * No, in this case, the subscription is created programatically so there is no 
   order associated.

Viewing 1 replies (of 1 total)

The topic ‘Subscriptions not importing’ is closed to new replies.

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## Tags

 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 1 reply
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/subscriptions-not-importing/#post-14966787)
 * Status: resolved