Title: Subscriptions not working properly
Last modified: August 31, 2016

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# Subscriptions not working properly

 *  Resolved [robpecabu](https://wordpress.org/support/users/robpecabu/)
 * (@robpecabu)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/subscriptions-not-working-properly/)
 * I recently moved my blog “thewestcoastexplorer.me” to my new self hosted site“
   www.loveofmode.com”. I used JetPack to move my followers over and I am using 
   the subscription widget to register new users.
 * While I believe most subscriptions are “working”, in that they are getting updates
   on new posts via email, the site stats subscribers is definitely not updating
   and showing me the full list of subscribers to the blog. Additionally, I am not
   getting updates on when people subscribe.
 * How can I fix this? It’s incredibly important to know the site is working and
   the rate at which I am adding new subscribers.
 * Thanks!
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 3 months ago](https://wordpress.org/support/topic/subscriptions-not-working-properly/#post-7095429)
 * I had a look at your site, and everything seems to be working properly. I just
   subscribed to your site, and you can now see my email address on your subscriber
   list.
 * If you think that some email addresses are missing from the list, feel free to
   contact us [via this contact form](http://jetpack.me/contact-support/) and give
   us a few examples, we’ll check our email logs to find out what happened.
 * > I am not getting updates on when people subscribe.
 * That’s to be expected, as Jetpack doesn’t send you any email when a ready subscribes
   to your site.

Viewing 1 replies (of 1 total)

The topic ‘Subscriptions not working properly’ is closed to new replies.

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## Tags

 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/subscriptions-not-working-properly/#post-7095429)
 * Status: resolved