Title: subscriptions payment overdue
Last modified: April 21, 2024

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# subscriptions payment overdue

 *  Resolved [kzalbert89](https://wordpress.org/support/users/kzalbert89/)
 * (@kzalbert89)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/subscriptions-payment-overdue/)
 * Hello, I have a small problem using woo subscriptions. I have two paid subscriptions
   with PayPal. payment is occurring normally, as I can check in the PayPal system,
   but in the WordPress dashboard it appears that these subscriptions are overdue,
   although they have been paid (they have not been deactivated or anything like
   that, it just gives this message. It is as if the systems were not communicating
   and so the information that was charged does not come from Paypal to Woocommerce.
   Other than that, everything works perfectly as I don’t have any other subscription
   yet, I can’t say whether it’s just with Paypal or with any payment method. I 
   wanted to know what to do, so I don’t get out of control and end up canceling
   subscriptions for no reason. Thank you.
 * ![](https://wordpress.org/482a47b4-07e5-4736-aac6-6e1a729fd1f2)

Viewing 1 replies (of 1 total)

 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/subscriptions-payment-overdue/#post-17709204)
 * Hi [@kzalbert89](https://wordpress.org/support/users/kzalbert89/)
 * I understand that you’re having an issue with the [Woo Subscriptions](https://woocommerce.com/products/woocommerce-subscriptions/)
   extension. Is this correct?
 * Since this is related to a premium extension, please contact us directly [here](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You may need to create an account before you can access that page.
 * As per the [forum guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products),
   no support for premium extensions is done here, but we will be happy to assist
   you further from there 🙂
 * Meanwhile, I will be marking this thread as resolved since your concern would
   be best handled by our Happiness Engineers there.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘subscriptions payment overdue’ is closed to new replies.

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## Tags

 * [payment](https://wordpress.org/support/topic-tag/payment/)
 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 1 reply
 * 2 participants
 * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/subscriptions-payment-overdue/#post-17709204)
 * Status: resolved