Title: Sucuri “Generate API Key” button missing Last modified: November 13, 2024 --- # Sucuri “Generate API Key” button missing * Resolved [basil24](https://wordpress.org/support/users/basil24/) * (@basil24) * [1 year, 5 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/) * Hello everybody, * I just installed Sucuri 1.9.6 plugin (free) and the “Generate API Key” is missing, although tutorials (Sucuri materials included) show it as the same grey button. I allowed API function in the config.php (found the suggestion on a forum) and I was notified that everything is OK. There is no conflict with the WP version or PHP version. No other sign of plugin malfunctioning. * On search I found the issue was already signaled before but all the concerned forum entries have been closed with no answer provided. * Thank you for your time, * Basil * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsucuri-generate-api-key-button-missing-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [sucuri1](https://wordpress.org/support/users/sucuri1/) * (@sucuri1) * [1 year, 5 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/#post-18133569) * [@basil24](https://wordpress.org/support/users/basil24/) Thank you so much for sharing the update with us and other users. * Thread Starter [basil24](https://wordpress.org/support/users/basil24/) * (@basil24) * [1 year, 5 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/#post-18135121) * Hi, * Thank you for replying, but I really need a solution from you guys to recover the button, I need the Sucuri plugin up and running asap. :/ I came here because someone on the WP forum suggested I would be luckier in this specific section… * Also it’s very odd that those forum entries had no reply at all…? * Thanks again, waiting, * Basil * Thread Starter [basil24](https://wordpress.org/support/users/basil24/) * (@basil24) * [1 year, 5 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/#post-18140496) * Hello everybody, * I come again with the same issue and I don’t understand why my original topic entry has been marked as RESOLVED. It’s not resolved, I had no solution and no other suggestion fo further research! * This is the orginal question: * _I just installed Sucuri 1.9.6 plugin (free) and the “Generate API Key” is missing, although tutorials (Sucuri materials included) show it as the same grey button. I allowed API function in the config.php (found the suggestion on a forum) and I was notified that everything is OK. There is no conflict with the WP version or PHP version. No other sign of plugin malfunctioning._ * _On search I found the issue was already signaled before but all the concerned forum entries have been closed with no answer provided._ * Answer from Plugin Support: * _Thank you so much for sharing the update with us and other users._ * I added later: * _Thank you for replying, but I really need a solution from you guys to recover the button, I need the Sucuri plugin up and running asap. :/ I came here because someone on the WP forum suggested I would be luckier in this specific section…_ * _Also it’s very odd that those forum entries had no reply at all…?_ * _Thanks again, waiting,_ * _Basil_ * So again, it’s not resolved, I would appreciate some actual idea, I relly need it. * Plugin Support [sucuri1](https://wordpress.org/support/users/sucuri1/) * (@sucuri1) * [1 year, 5 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/#post-18144174) * [@basil24](https://wordpress.org/support/users/basil24/) My apologies, I miss read the first post and thought the issue was already fixed. I’m having my devs look into the issue as we speak and I’ll follow up with you as soon as I hear back from them. * [Otavio Fonseca](https://wordpress.org/support/users/ofonseca/) * (@ofonseca) * [1 year, 2 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/#post-18348826) * i am experiencing the same issue Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Sucuri “Generate API Key” button missing’ is closed to new replies. * ![](https://ps.w.org/sucuri-scanner/assets/icon-256x256.png?rev=2875755) * [Sucuri Security - Auditing, Malware Scanner and Security Hardening](https://wordpress.org/plugins/sucuri-scanner/) * [Frequently Asked Questions](https://wordpress.org/plugins/sucuri-scanner/#faq) * [Support Threads](https://wordpress.org/support/plugin/sucuri-scanner/) * [Active Topics](https://wordpress.org/support/plugin/sucuri-scanner/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sucuri-scanner/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sucuri-scanner/reviews/) ## Tags * [api key](https://wordpress.org/support/topic-tag/api-key/) * [wp-plugin](https://wordpress.org/support/topic-tag/wp-plugin/) * 5 replies * 3 participants * Last reply from: [Otavio Fonseca](https://wordpress.org/support/users/ofonseca/) * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/sucuri-generate-api-key-button-missing-2/#post-18348826) * Status: resolved