Title: sudden permalink issue
Last modified: October 7, 2023

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# sudden permalink issue

 *  [bb2331](https://wordpress.org/support/users/bb2331/)
 * (@bb2331)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/sudden-permalink-issue/)
 * Hi, I am looking to get help with my tutorlms permalink issue. I contacted Themeum
   support and it takes 3 days to get back. Jobayer responded but it does not appear
   he is understanding me. I have a full lifetime license.
   Somehow /blog/ got inserted
   into the permalink base of the courses, and now the courses are located at /blog/
   courses/course-name Do you have any idea why this would happen without any changes
   on our end, and it’s also inconsistent with what the settings TutorLMS -> Settings-
   > Advanced for course permalink base
 * I tried flushing it but it did not work. I changed the WP Permalink setting back
   to “Post Name” then clicked save changes. Then reverted back to “Custom Structure”
   with “/blog/%postname%/” because I don’t want all the blog posts to result in
   an error. This setting still seems to be affecting all the courses with /blog/
   for every course link.
 * The wordpress permalink setting for us has ALWAYS been “/blog/%postname%/” and
   it had not caused the TutorLMS courses to be located behind /blog/ – this is 
   NEW CHANGE as of 1-2 weeks ago even though we did not make any changes to our
   settings.
   Changing our entire blog structure is NOT an option for us since it
   would ruin the SEO for hundreds of articles.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Rayhan Arif](https://wordpress.org/support/users/rayhanarif/)
 * (@rayhanarif)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/sudden-permalink-issue/#post-17114195)
 * Hello [@bb2331](https://wordpress.org/support/users/bb2331/), 
   I am so sorry 
   to see you go through this issue. As you mentioned that our team member could
   not understand you. I think there could be a miss communication. I will go check
   your emails and see how we can help you fix that.It seems you already have waited
   too long for this here too. I am so sorry for that. I will go to office and check
   your issues first thing in the morning.Regards,Rayhan ArifAVP, Business DevelopmentThemeum
 *  [largbasket](https://wordpress.org/support/users/largbasket/)
 * (@largbasket)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/sudden-permalink-issue/#post-17115055)
 * Dear [@bb2331](https://wordpress.org/support/users/bb2331/) 
   We sincerely apologize
   for the inconvenience you’ve experienced. I’ve engaged with our team and personally
   reviewed your email. It has come to our attention that the issue appears to be
   specific to your website. In such cases, in order to thoroughly assess and resolve
   the matter, we require temporary login access to your website. Regrettably, this
   access has not been provided, and without it, we are unable to investigate and
   rectify the issue effectively. We kindly request your cooperation in this matter,
   as it will enable us to assist you promptly. Thank you for your understanding.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘sudden permalink issue’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [largbasket](https://wordpress.org/support/users/largbasket/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/sudden-permalink-issue/#post-17115055)