Title: Good plugin but support is pathetic
Last modified: July 25, 2020

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# Good plugin but support is pathetic

 *  [TechMan](https://wordpress.org/support/users/techman/)
 * (@techman)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/superb-plugin-290/)
 * Good plugin but support is pathetic. Author takes free version for granted and
   replies to thread very late. I opened a support thread and got reply after 5 
   days. Another thread I opened and got no reply after 7 days.
    -  This topic was modified 5 years, 10 months ago by [TechMan](https://wordpress.org/support/users/techman/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/superb-plugin-290/#post-13203209)
 * Thanks for using our plugin!
 * Unfortunately, we cannot offer same day replies on the free community forum. 
   We try our best to answer all questions but you may need to wait until we get
   to your query. If you would like to receive dedicated support by email, please
   use the [official support channels](https://www.cusrev.com/business/contact-us.html)(
   available to people with Pro license keys).

Viewing 1 replies (of 1 total)

The topic ‘Good plugin but support is pathetic’ is closed to new replies.

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   =2532349)
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 * 1 reply
 * 2 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/superb-plugin-290/#post-13203209)