Title: Superstar support
Last modified: July 15, 2025

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# Superstar support

 *  [laura6](https://wordpress.org/support/users/laura6/)
 * (@laura6)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/superstar-support-2/)
 * I installed the Pro version of Bulk Delete to clean up a WooCommerce user database
   bloated with years of bot activity. Unfortunately, it turns out that accessing
   and editing a massive database file in a live website isn’t easy, and my Scheduled
   Delete tasks kept timing out. Xylus Support to the rescue! They sussed out the
   issue and added some custom code, and now the user database is a tiny faction
   of its original size.
 * tl;dr<span class=”prokeys-snippet-text”> – </span>Support is prompt and goes 
   above and beyond what I’ve come to expect from plugin devs.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Xylus Themes](https://wordpress.org/support/users/xylus/)
 * (@xylus)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/superstar-support-2/#post-18557321)
 * Hi [@laura6](https://wordpress.org/support/users/laura6/) , 
   Thank you so much
   for the kind words and detailed feedback! 🎉
 * We’re really glad to hear that WP Bulk Delete helped streamline your WooCommerce
   user database and that our support team could step in to resolve the timeout 
   issues. Working with large datasets on a live site can be tricky, and we’re always
   happy to go the extra mile to ensure everything runs smoothly.
 * Your appreciation truly motivates us to keep improving. If you ever need further
   assistance or have suggestions, don’t hesitate to reach out. Thanks again for
   choosing WP Bulk Delete !
 * — Team Xylus

Viewing 1 replies (of 1 total)

The topic ‘Superstar support’ is closed to new replies.

 * ![](https://ps.w.org/wp-bulk-delete/assets/icon-256x256.png?rev=2516653)
 * [WP Bulk Delete](https://wordpress.org/plugins/wp-bulk-delete/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Xylus Themes](https://wordpress.org/support/users/xylus/)
 * Last activity: [9 months, 1 week ago](https://wordpress.org/support/topic/superstar-support-2/#post-18557321)