Title: Support?
Last modified: August 20, 2016

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# Support?

 *  [Nofrills](https://wordpress.org/support/users/nofrills/)
 * (@nofrills)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/support-16/)
 * Yesterday I sent a request for support, nothing happened at all. Still awaiting
   assignment to a support agent.
    So what to do? 6 hours ago I decided to buy for
   premium support and so I did. I sent a new premium request and I am still Awaiting
   assignment to a support agent. I think that´s really bad………

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [konradS](https://wordpress.org/support/users/konrads/)
 * (@konrads)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/support-16/#post-3510822)
 * Hi Nofrills,
 * usually Themekraft support staff replies within 24 hours, if possible instantly..
 * I’m curious to know what exactly happened there..
    Maybe something went wrong
   here..
 * Can you send me a link to your ticket?
 * Thanks, Konrad
 *  Thread Starter [Nofrills](https://wordpress.org/support/users/nofrills/)
 * (@nofrills)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/support-16/#post-3510826)
 * I can´t find your email so I post it here.
    Anyway it´s ticket #2974 posted yesterday
   no-premiumsupport and ticket #2988 posted today right after I bought premium 
   support.
 *  [konradS](https://wordpress.org/support/users/konrads/)
 * (@konrads)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/support-16/#post-3510832)
 * Thanks, reply on the way. Konrad

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Support?’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [konradS](https://wordpress.org/support/users/konrads/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/support-16/#post-3510832)
 * Status: not resolved