Support

14 days ago I sent you an email, I didn’t get an answer for that. It’s turning a bit rude to not answer my topic here, but you answer others. Do you have any specific problem with me?

Hi Jan
I mean the first comment on this thread 3 days ago. Since 3 days ago he answered others but not mine.

They really provided a good support before, I was very satisfied. But I don’t know why they don’t answer me anymore in despite of reading my emails?!

This is my email context, hope they answer me here:

What do I need?
I need, SNAP posts on social networks on specific time. (always, for all posts and all social networks)

Why this is extremely important?
Because when I publish a post at 1am there is no traffic on social networks. Everyone is sleep at that time. So, I want SNAP posts on all social networks on specific time (my case is 20 – 23 pm, this is the traffic peak on social networks)

Your current global settings:
http://i.imgur.com/nJiruQx.png
As you can see in this image, you provided to schedule autoposts, that’s good man. Because scheduling is very important. The thing you forgot to add here is scheduling timings!

For now, the only way to scheduele autoposts is that when I want to publish a post in wp, I change the “time to post”.This is the manual method. I want global settings.
http://i.imgur.com/iIvwQZw.png

http://i.imgur.com/xIQitXH.png
You even have this feature in your repost settings!!But not in autoposting section. It does not make any sense at all.

So how should it be?
http://i.imgur.com/uuYCQ9z.png
As you can see in the image, there must be schedule options which let us define the start and finishing of autopostings.

You have all of the features related to this in your plugin, you only have to add these timings there.

In other words, I want SNAP always work only between 20 to 23 pm. Starts the autoposting on 20pm from the posts have been already published before in wp, and ends the autoposting on 23pm. This is a basic feature of autoposting serivces.

Thanks

Ok thanks, because the last message you sent me, you told me describe exactly what I want, so I expected an answer.

In regarding to your method that you said they schedule wordpress posts for 8pm, this is wrong method. The big sites publish more than 30 posts each day. The site must publish news 24 hours a day. The problem is traffic peak on social networks.

And regarding to that part you said nobody else seems to do what I am doing, maybe others are doing it wrong! This is the first lesson of social network marketing to post only in high traffic hours otherwise the post will be burnt.

I didn’t say that implementing this, is easy, I said this is basic need for autoposting.

I’m not seeking further for this topic. Ofcourse you are the developer and you decide. I just wanted to say my reasons. Thanks anyway for your plugin which is the best among other services with a lot of supported services. I really appreciate it. And it really makes life easier!