Title: SUPPORT
Last modified: April 2, 2025

---

# SUPPORT

 *  Resolved [jwcomley](https://wordpress.org/support/users/jwcomley/)
 * (@jwcomley)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/support-609/)
 * I am trying your free version. I am considering upgrade but am VERY Concerned
   for SUPPORT. How long does it take to get response to emails such as this typically?
   Will support answer specific questions or just refer me to videos which I do 
   not do? Thanks much, JIM
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsupport-609%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Depicter Support](https://wordpress.org/support/users/depicter1slider1support/)
 * (@depicter1slider1support)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/support-609/#post-18405126)
 * Hi Jim, [@jwcomley](https://wordpress.org/support/users/jwcomley/)
 * I am happy to see you tried the Free version and found it useful to go for the
   pro version. 
   Please note that the support to our pro users are different from
   here you are going to have premium support in a different places just for our
   pro users. and I am going to make this decision easier for you. there is a 14-
   days money back guarantee in pro version so give it a try and if you see the 
   support is not the good one, then you can ask for a refund and we will accept
   it. Hope to see you as a customer 😉Kind Regards

Viewing 1 replies (of 1 total)

The topic ‘SUPPORT’ is closed to new replies.

 * ![](https://ps.w.org/depicter/assets/icon-128x128.gif?rev=3304240)
 * [Depicter — Popup & Slider Builder](https://wordpress.org/plugins/depicter/)
 * [Support Threads](https://wordpress.org/support/plugin/depicter/)
 * [Active Topics](https://wordpress.org/support/plugin/depicter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/depicter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/depicter/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Depicter Support](https://wordpress.org/support/users/depicter1slider1support/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/support-609/#post-18405126)
 * Status: resolved