Title: Support
Last modified: September 3, 2016

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# Support

 *  [Aon](https://wordpress.org/support/users/aon/)
 * (@aon)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-87/)
 * This is the best plugin ever!!! Thank you so much!
    But I have an issue when 
   saving Cyrillic text to PDF I get ??????? sings. What might it be?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/)
 * (@tomdever)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-87/#post-7906539)
 * Hi Aon,
    Thank you very much for 5x rate! That’s hard to say now. I need to make
   some checks and make sure it’s possible. Could you please show some page with
   such a Cyrillic text?
 *  Thread Starter [Aon](https://wordpress.org/support/users/aon/)
 * (@aon)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-87/#post-7906540)
 * Hi Tomdever!
 * Oh, I’m so sorry for my previous comment (I’ve fixed it)…
    The plugin prints 
   Cyrillic just fine!!! I meant when saving Cyrillic text to PDF I get ??????? 
   sings please see screenshots:
 *     ```
       <a href="http://fotki.yandex.ru/users/cyberusso/view/1385830"><img src="https://img-fotki.yandex.ru/get/15591/142779300.320/0_152566_6208bd2b_orig.jpg" width="1420" height="769" border="0" title="1.JPG" alt="1.JPG"/></a>
   
       <a href="http://fotki.yandex.ru/users/cyberusso/view/1385831"><img src="https://img-fotki.yandex.ru/get/15548/142779300.320/0_152567_5fc3eda5_orig.jpg" width="1417" height="785" border="0" title="2.JPG" alt="2.JPG"/></a>
       ```
   
 * Sorry again!
 * And thank you for your kind reply!
 *  Plugin Author [Tomdever](https://wordpress.org/support/users/tomdever/)
 * (@tomdever)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-87/#post-7906544)
 * Hi Aon,
    I thought you’ve tried the option for Russian Language and it has not
   worked. But it seems you even don’t know that there is such an option.
 * Please go to Dashboard > UPM Settings > Saving Manager
    then scroll to PDF Save
   options Section, then find this option:
 * > Extension for Documents in Russian Language
   >  (If your blog is in Russian you
   > should turn this extension on. Если ваш блог на Русском языке, вы должны включить
   > это расширение.)
 * Just turn it on, and all will be fine.
 *  Thread Starter [Aon](https://wordpress.org/support/users/aon/)
 * (@aon)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-87/#post-7906547)
 * Oh, I didn’t know that… I’ve turned the option on and everything works just great!
   Thank you so much! Your plugin is truly the best!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Support’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Aon](https://wordpress.org/support/users/aon/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/support-87/#post-7906547)