Title: Support
Last modified: August 22, 2016

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# Support

 *  Resolved [bmatth1](https://wordpress.org/support/users/bmatth1/)
 * (@bmatth1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-88/)
 * What is the turnaround time for answers to support questions, especially when
   trying to make a decision as to purchasing the pro version?
 * [https://wordpress.org/plugins/profile-builder/](https://wordpress.org/plugins/profile-builder/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [adispiac](https://wordpress.org/support/users/adispiac/)
 * (@adispiac)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-88/#post-5530037)
 * We try to help people on this forum as much as we can. If you look at responses
   and resolve rate, you’ll notice this is high priority for us. However, please
   keep in mind that this forum is for a free plugin where we offer free support,
   so nothing should be expected.
 * As a rule of thumb, during the weekends we don’t normally answer support questions,
   since we’re taking time off to spend with our families.
 * If you’re deciding to purchase the pro version and have questions a better way
   would be to get in touch via [this form](http://www.cozmoslabs.com/support/open-ticket/).
 *  Thread Starter [bmatth1](https://wordpress.org/support/users/bmatth1/)
 * (@bmatth1)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/support-88/#post-5530066)
 * ok great! I submitted my questions using the form in the link above. I hope this
   is the plugin I am looking for – PRO version is fine.
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Support’ is closed to new replies.

 * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144)
 * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profile-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profile-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/profile-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profile-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/profile-builder/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [bmatth1](https://wordpress.org/support/users/bmatth1/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/support-88/#post-5530066)
 * Status: resolved