Title: Support doesn’t exist
Last modified: May 27, 2022

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# Support doesn’t exist

 *  [poppydev](https://wordpress.org/support/users/poppydev/)
 * (@poppydev)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/support-doesnt-exist-6/)
 * Bought a licence version and had two issues so far. Contacting support is old
   school. Where is the support ticket system, or a generic contact form on their
   site? I don’t even get a correspondence that they have received my email.
 * To say they have a form builder they definitely don’t utilise their own tools
   well.
 * I am reluctant to keep this form builder if support is non-supportive. I wouldn’t
   mind but they don’t have much documentation to help with simple issues.
 * **Edit: Support is improving. Seen a form now on their website. They are replying
   to my emails much quicker than before.**
    -  This topic was modified 4 years, 1 month ago by [poppydev](https://wordpress.org/support/users/poppydev/).
    -  This topic was modified 4 years, 1 month ago by [poppydev](https://wordpress.org/support/users/poppydev/).
    -  This topic was modified 4 years ago by [poppydev](https://wordpress.org/support/users/poppydev/).

The topic ‘Support doesn’t exist’ is closed to new replies.

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 * Last reply from: [poppydev](https://wordpress.org/support/users/poppydev/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/support-doesnt-exist-6/)