Title: Support Doesn’t Support
Last modified: October 3, 2023

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# Support Doesn’t Support

 *  [justinmforrest](https://wordpress.org/support/users/justinmforrest/)
 * (@justinmforrest)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/support-doesnt-support/)
 * The plugin has broken several times. We purchased the premium version for the
   automatic import feature which regularly fails. When contacting support, their
   reply was to use the manual function which isn’t why we purchased this plugin.
   When asked for a refund they simply confirmed that we canceled the renewal and
   haven’t responded to us at all. disputing this with Paypal.
    -  This topic was modified 2 years, 8 months ago by [justinmforrest](https://wordpress.org/support/users/justinmforrest/).

The topic ‘Support Doesn’t Support’ is closed to new replies.

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 * Last reply from: [justinmforrest](https://wordpress.org/support/users/justinmforrest/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/support-doesnt-support/)