Title: Support for Pro version
Last modified: May 16, 2024

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# Support for Pro version

 *  [lavzza](https://wordpress.org/support/users/lavzza/)
 * (@lavzza)
 * [2 years ago](https://wordpress.org/support/topic/support-for-pro-version-8/)
 * You don’t respond to emails, where can I get support for the Pro version?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [lavzza](https://wordpress.org/support/users/lavzza/)
 * (@lavzza)
 * [2 years ago](https://wordpress.org/support/topic/support-for-pro-version-8/#post-17760055)
 * I’ll ask here just in case.
   My Submit button doesn’t work when editing a custom
   post. I tried both the option with the Frontend Admin form and the option of 
   embedding it in Elementor using widgets. The edit form opens (if I made it modal),
   I change the fields, but the Submit button doesn’t work. I have the latest version
   3.20.11. I also tried several other versions available in the personal account,
   they also do not work.
 * Also in 3.20.11 not works open file buttons like open image for featured image,
   open file for acf file field.
 * For the 3.19.7 open file buttons works. Submit button does not work too.
    -  This reply was modified 2 years ago by [lavzza](https://wordpress.org/support/users/lavzza/).
    -  This reply was modified 2 years ago by [lavzza](https://wordpress.org/support/users/lavzza/).
 *  Plugin Author [Shabti Kaplan](https://wordpress.org/support/users/shabti/)
 * (@shabti)
 * [2 years ago](https://wordpress.org/support/topic/support-for-pro-version-8/#post-17760273)
 * hi [@lavzza](https://wordpress.org/support/users/lavzza/)
 * I apologize for not replying to your emails. I honestly don’t know what happened.
   Perhaps they went to my spam folder (which I check, but maybe I missed it)
 * In any case, this is a good channel as this issue also affects the Free version
   hosted here.
 * What I think is happening (since this happened to me as well) is the following.
   When you upload an image the submit is disabled until the image is finished uploading
   so that we can connect the image or file to the post or user. However, sometimes
   the upload takes a long time on the server and there is no feedback by the submit
   button so it seems that the submit button is just broken.
 * Steps to fix:
    1. First off, we will add feedback by the submit button to indicate the progress
       of the uploads.
    2. We will look into saving the images with a unique identifier so that the form
       can be submitted and still be connected to the post or user via the unique identifier.
       This might be too complicated though….
    3. I will keep listening to your suggestions and feedback
 *  -  This reply was modified 2 years ago by [Shabti Kaplan](https://wordpress.org/support/users/shabti/).
 *  Thread Starter [lavzza](https://wordpress.org/support/users/lavzza/)
 * (@lavzza)
 * [2 years ago](https://wordpress.org/support/topic/support-for-pro-version-8/#post-17772096)
 * Ok, I still couldn’t solve the problem with editing custom posts not working.
   
   I even found 3.10.3 online, a version that worked for me before. But she doesn’t
   work anymore either. The modal window opens, but the buttons for opening the 
   file selection window and the save post button do not work.
 * In this case, the modal window for creating a new custom post works completely
   correctly.
 * 
   I reinstalled the plugin, but this most likely does not work, since the plugin
   does not have a function to clear the database of traces of the plugin.Maybe 
   there are some restrictions, for example, the ACF versions that Frontend Admin
   works with?Maybe Frontend Admin doesn’t work with the ACF repeater field?Maybe
   Frontend Admin is conflicting with the ACF Views plugin?Could it be that I imported
   Frontend Admin forms from my old site?How can I track at what stage the error
   occurs? Unfortunately, my knowledge of programming is superficial and I won’t
   be able to figure out the plugin code and the causes of the problem myself.I 
   ask for help, since I have not been able to solve this problem for a month now.
   Maybe you can provide advice on WhatsApp?
    -  This reply was modified 2 years ago by [lavzza](https://wordpress.org/support/users/lavzza/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Support for Pro version’ is closed to new replies.

 * ![](https://ps.w.org/acf-frontend-form-element/assets/icon-128x128.png?rev=2305398)
 * [Frontend Admin by DynamiApps](https://wordpress.org/plugins/acf-frontend-form-element/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/acf-frontend-form-element/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/acf-frontend-form-element/)
 * [Active Topics](https://wordpress.org/support/plugin/acf-frontend-form-element/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/acf-frontend-form-element/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/acf-frontend-form-element/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [lavzza](https://wordpress.org/support/users/lavzza/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/support-for-pro-version-8/#post-17772096)
 * Status: not resolved