Title: Support gone? Update: NO
Last modified: September 2, 2016

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# Support gone? Update: NO

 *  [malcolmwa](https://wordpress.org/support/users/malcolmwa/)
 * (@malcolmwa)
 * [12 years ago](https://wordpress.org/support/topic/support-gone/)
 * Works very well and meets 99% of my needs. However, it appears support on the
   forum has stopped and is only community supported so there are many issues awaiting
   resolution. Yes, I realize this is free but I feel there is an expectation that
   support will be provided for any software that is available to the public.
    Update
   5/28/14 Stefan was most responsive to my comments which where about a shadow 
   effect, which I decided to abandon.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Stefan Boonstra](https://wordpress.org/support/users/stefanboonstra/)
 * (@stefanboonstra)
 * [12 years ago](https://wordpress.org/support/topic/support-gone/#post-7855082)
 * Thanks for your rating.
 * As an answer to your [question](http://wordpress.org/support/topic/imagescut-off-bottom):
   The images in your slideshow aren’t cut off, the full images are visible. However,
   the shadows applied to your images fall outside the slide. Anything outside the
   slide is hidden from visibility, this is why it looks like the images are cut
   off.
 * Only borders and padding will be shown correctly when applied to an image. You
   could perhaps resize the slideshow itself and apply the shadow to it, instead
   of the images.
 * I’m currently doing my final year in college, which doesn’t leave me with a great
   amount of time for plugin support. I’m sorry for not always responding to support
   threads.
 *  Thread Starter [malcolmwa](https://wordpress.org/support/users/malcolmwa/)
 * (@malcolmwa)
 * [12 years ago](https://wordpress.org/support/topic/support-gone/#post-7855084)
 * Thanks for your quick reply! I remember the pressure of final college year so
   I appreciate your taking the time to respond.
    As to your suggestion, my client
   desires shadows around the image so I will have to live with the results. I am
   using WP Image Borders plugin for shadows. Not sure if I get what you mean about
   applying shadow to the slideshow – wouldn’t that just shadow the entire container,
   including the next and previous buttons?
 *  Plugin Author [Stefan Boonstra](https://wordpress.org/support/users/stefanboonstra/)
 * (@stefanboonstra)
 * [12 years ago](https://wordpress.org/support/topic/support-gone/#post-7855085)
 * Yes, that would apply a shadow around the entire container. However, this could
   only look good when all images would be the same width and the slideshow would
   be smaller and centered.
 *  Thread Starter [malcolmwa](https://wordpress.org/support/users/malcolmwa/)
 * (@malcolmwa)
 * [12 years ago](https://wordpress.org/support/topic/support-gone/#post-7855086)
 * Thanks! I think I will need to individually edit each image and add a shadow 
   to it.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Support gone? Update: NO’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [malcolmwa](https://wordpress.org/support/users/malcolmwa/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/support-gone/#post-7855086)