Support Help

  • Resolved CheRny

    (@cherny)


    11 years, 4 months ago

    Hi there!

    I am on Professional plan. Several days ago I tried to contact you via Contact Us form on your website, but no reply. I check my email folders including spam folder. Is there any other way to contact you? Maybe you have your own support system?

    Thanks!

    https://ww.wp.xz.cn/plugins/rating-widget/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bryan Lam ★ RatingWidget

    (@bryan-lam)

    11 years, 4 months ago

    Hi @cherny,

    That’s weird, I have checked our support channel and is sure that there were no ageing tickets found. We also ensure that all tickets are handled on daily basis, but of course, except on weekends.

    If you have any further requests feel free to contact support directly via [email protected]

    Thread Starter CheRny

    (@cherny)

    11 years, 4 months ago

    Thanks for the reply. No worries. I will contact directly via support e-mail. Thanks again 🙂

    Plugin Author Vova Feldman

    (@svovaf)

    11 years, 4 months ago

    @cherny thanks for the heads up btw. We did found an issue with our contact form after checking your claim. We also fixed that so you will get a response during the next 48 hours.

Viewing 3 replies - 1 through 3 (of 3 total)

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