Title: Support Help
Last modified: August 22, 2016

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# Support Help

 *  Resolved [CheRny](https://wordpress.org/support/users/cherny/)
 * (@cherny)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/support-help-1/)
 * Hi there!
 * I am on Professional plan. Several days ago I tried to contact you via Contact
   Us form on your website, but no reply. I check my email folders including spam
   folder. Is there any other way to contact you? Maybe you have your own support
   system?
 * Thanks!
 * [https://wordpress.org/plugins/rating-widget/](https://wordpress.org/plugins/rating-widget/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Bryan Lam ★ RatingWidget](https://wordpress.org/support/users/bryan-lam/)
 * (@bryan-lam)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/support-help-1/#post-5700440)
 * Hi [@cherny](https://wordpress.org/support/users/cherny/),
 * That’s weird, I have checked our support channel and is sure that there were 
   no ageing tickets found. We also ensure that all tickets are handled on daily
   basis, but of course, except on weekends.
 * If you have any further requests feel free to contact support directly via [support@rating-widget.com](https://wordpress.org/support/topic/support-help-1/support@rating-widget.com?output_format=md)
 *  Thread Starter [CheRny](https://wordpress.org/support/users/cherny/)
 * (@cherny)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/support-help-1/#post-5700459)
 * Thanks for the reply. No worries. I will contact directly via support e-mail.
   Thanks again 🙂
 *  Plugin Author [Vova Feldman](https://wordpress.org/support/users/svovaf/)
 * (@svovaf)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/support-help-1/#post-5700576)
 * [@cherny](https://wordpress.org/support/users/cherny/) thanks for the heads up
   btw. We did found an issue with our contact form after checking your claim. We
   also fixed that so you will get a response during the next 48 hours.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Support Help’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/rating-widget_4db0e0.svg)
 * [Rating-Widget: Star Review System](https://wordpress.org/plugins/rating-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/rating-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/rating-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/rating-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/rating-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/rating-widget/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Vova Feldman](https://wordpress.org/support/users/svovaf/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/support-help-1/#post-5700576)
 * Status: resolved