Title: Support Lacking
Last modified: April 19, 2023

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# Support Lacking

 *  [Oliver Campion](https://wordpress.org/support/users/domainsupport/)
 * (@domainsupport)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-6/)
 * After a bug was raised on the support forum with instructions as to how to easily
   resolve, the thread was marked as resolved without having been fixed! Ideally
   the thread would be left open until such time as it had actually been resolved;
   despite how long that may have taken them to fix.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Deepak Kumar Sharma](https://wordpress.org/support/users/dsharma03/)
 * (@dsharma03)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-6/#post-16666234)
 * Hi [@domainsupport](https://wordpress.org/support/users/domainsupport/),
 * Thank you for sharing your honest feedback.
 * As you have mentioned in your review, we marked this resolved a bit early. I 
   apologize for the confusion that the resolved thread might have created and I
   would like to share that we have taken your feedback into consideration and we
   will be working on the steps we usually follow when handling cases like this.
 * We appreciate your feedback. If you have any further questions or concerns regarding
   WPForms Lite, please feel free to share them in the [WPForms Support Forum](http://Support forum for WPForms Lite).
 * Regards!
 *  Thread Starter [Oliver Campion](https://wordpress.org/support/users/domainsupport/)
 * (@domainsupport)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-6/#post-16668611)
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Support Lacking’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Oliver Campion](https://wordpress.org/support/users/domainsupport/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-6/#post-16668611)