Title: Support lacking
Last modified: May 8, 2024

---

# Support lacking

 *  [sunwardhobby](https://wordpress.org/support/users/sunwardhobby/)
 * (@sunwardhobby)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-9/)
 * Follow up: the problem was fixed after a couple of days. Better communication
   is needed.
 * Original: Paid for subscription and now doesn’t work saying not paid. Support
   is terrible and doesn’t follow up
    -  This topic was modified 2 years, 1 month ago by [sunwardhobby](https://wordpress.org/support/users/sunwardhobby/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Searchanise](https://wordpress.org/support/users/searchanise/)
 * (@searchanise)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-9/#post-17728374)
 * Hello, 
   Thank you for sharing your feedback! We are sorry to see this frustrating
   issue with your subscription wasn’t fixed immediately. Please accept our agologies!
   It took us some time to look into this problem with our developers and as we 
   see, one of our agents has gotten back to you with an update today. The issue
   should be fixed now. Please let us know via email if something is still not right.
   We will make sure to look into it with high priority.
 * Best regards, 
   Searchanise team

Viewing 1 replies (of 1 total)

The topic ‘Support lacking’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/smart-search-for-woocommerce_d8d7e1.
   svg)
 * [Smart Search & Product Filter for WooCommerce - Searchanise](https://wordpress.org/plugins/smart-search-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smart-search-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smart-search-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/smart-search-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smart-search-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smart-search-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Searchanise](https://wordpress.org/support/users/searchanise/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/support-lacking-9/#post-17728374)