Title: Support needed
Last modified: December 1, 2025

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# Support needed

 *  Resolved [hellocc](https://wordpress.org/support/users/hellocc/)
 * (@hellocc)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/support-needed-7/)
 * I just purchased the Yoast SEO AI+ plugin. Yet none of the premium features are
   working, it’s not connecting to my WordPress dashboard, and the 24/7 support 
   that I paid for is not available through the beacon. Does anyone know how I can
   get support for this plugin? I appreciate the free support offered here, but 
   I paid for 24/7 support and am not able to use it.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Maybellyne](https://wordpress.org/support/users/maybellyne/)
 * (@maybellyne)
 * [6 months ago](https://wordpress.org/support/topic/support-needed-7/#post-18747499)
 * Hello [@hellocc](https://wordpress.org/support/users/hellocc/)
 * Thanks for reaching out but this forum is reserved for supporting the free version
   of Yoast SEO. As this topic is about a premium plugin, this thread has been marked
   as resolved per the [forum guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 * Please email our [support team](https://wordpress.org/support/topic/support-needed-7/support@yoast.com?output_format=md)
   for assistance since you have an active premium subscription.

Viewing 1 replies (of 1 total)

The topic ‘Support needed’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-seo/assets/icon-256x256.gif?rev=3419908)
 * [Yoast SEO - Advanced SEO with real-time guidance and built-in AI](https://wordpress.org/plugins/wordpress-seo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-seo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-seo/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-seo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-seo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-seo/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Maybellyne](https://wordpress.org/support/users/maybellyne/)
 * Last activity: [6 months ago](https://wordpress.org/support/topic/support-needed-7/#post-18747499)
 * Status: resolved