Title: SUPPORT NEVER ANSWER
Last modified: July 7, 2023

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# SUPPORT NEVER ANSWER

 *  [corpsetgraphe](https://wordpress.org/support/users/corpsetgraphe/)
 * (@corpsetgraphe)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/support-never-answer/)
 * I ordered the $99 plugin and specifically I needed to be able to do multi-day
   events and recurring events.
 * I discovered the following bug: If you search for a multi-day event without selecting
   the first day of the event (ex day 2 or 3) then the event does not display.
 * If you search for a recurring event (e.g. every week) other than the first occurrence(
   e.g. week 2 or 3) then the event is not displayed.
 * I contacted support who initially told me “that’s normal, that’s how the software
   works, if you want it to work differently you need to make a customisation request”.
 * I insisted, explaining that this was necessarily a bug and absolutely not “normal”,
   and the response was “give me a day or two to check with the developers and I’ll
   get back to you”.
 * Today is 7 July 2023 and their last message was dated 7 June. I’ve sent 11 reminders
   in between, and no one has ever replied.
 * I opened a new ticket on 23 June, and I still haven’t heard anything.
 * Is anyone still alive? Is it just a scam, given the price?
 * I’ve tried everything, and I have no choice but to leave such an unfavourable
   review when I’ve seen a new release that doesn’t solve the problem at all.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Priya Goenka](https://wordpress.org/support/users/priyagoenka/)
 * (@priyagoenka)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/support-never-answer/#post-17285428)
 * Hi
   I am sorry you faced the issue, We will Look into the matter and make sure
   it shall not happen again. Regards, Priya
 *  [bork93](https://wordpress.org/support/users/bork93/)
 * (@bork93)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/support-never-answer/#post-17380806)
 * Yes, this plugin is faulty, it has enormous limitations and the support team 
   has no interest in neither helping nor responding to questions.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SUPPORT NEVER ANSWER’ is closed to new replies.

 * ![](https://ps.w.org/wp-event-manager/assets/icon-256x256.png?rev=1622826)
 * [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce](https://wordpress.org/plugins/wp-event-manager/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-event-manager/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-event-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-event-manager/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [bork93](https://wordpress.org/support/users/bork93/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/support-never-answer/#post-17380806)