Title: Support no answer
Last modified: April 26, 2022

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# Support no answer

 *  Resolved [bbua97](https://wordpress.org/support/users/bbua97/)
 * (@bbua97)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/support-no-answer/)
 * Hey there,
 * I have the pro version and wrote several mails to the support but don’t get any
   answer or anything, the live chat isn’t available too anymore. If there are some
   holidays or support isn’t available for some reasons please let your customers
   know.

Viewing 1 replies (of 1 total)

 *  Plugin Author [FolioVision](https://wordpress.org/support/users/foliovision/)
 * (@foliovision)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/support-no-answer/#post-15593013)
 * Hello bbua97,
 * we have in fact been a bit slow on support these past few days. We deeply apologize
   for the inconvenience. We are a small team, and I, as the person who usually 
   handles support, have been out of office due to my studies.
 * I am currently in the process of replying to all tickets, hopefully yours included.
   If you do not happen to get an answer from us in the coming hours, please, let
   us know about the issues you’ve been contacting us about here.
 * We are on live chat today too, and will be for the coming days 10AM-5PM CET.
 * Thanks,
    Maria

Viewing 1 replies (of 1 total)

The topic ‘Support no answer’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [FolioVision](https://wordpress.org/support/users/foliovision/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/support-no-answer/#post-15593013)
 * Status: resolved