Title: support request
Last modified: October 19, 2021

---

# support request

 *  Resolved [iwallace001](https://wordpress.org/support/users/iwallace001/)
 * (@iwallace001)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/)
 * Hi SIR,
    I have sent 2 emails requesting support in the past 2 weeks – I have
   purchased the PRO version. I have not received any reply? How do I get support?
   thanks Ian

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Nabil Lemsieh](https://wordpress.org/support/users/nlemsieh/)
 * (@nlemsieh)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-14988207)
 * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/)
 * Please check your spam folder in case the email got delivered there instead of
   your inbox, or use our live chat [here](https://sirplugin.com/?livechat).
 * Best,
    Nabil
 *  Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/)
 * (@iwallace001)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-15001734)
 * Hi Nabil,
    I have not found anything in Junk Mail is there an alternative form
   of contact – or can you let me know an email address I should whitelist? thanks
 *  Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/)
 * (@iwallace001)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-15006137)
 * Please? – I’d like to get this plugin working?
 *  Plugin Author [Nabil Lemsieh](https://wordpress.org/support/users/nlemsieh/)
 * (@nlemsieh)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-15009133)
 * Hi [@iwallace001](https://wordpress.org/support/users/iwallace001/)
 * You can use our chat widget to reach us [here](https://sirplugin.com/?livechat)(
   [screenshot](https://jmp.sh/b9PYmMe))
 *  Thread Starter [iwallace001](https://wordpress.org/support/users/iwallace001/)
 * (@iwallace001)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-15017146)
 * I just wanted to leave a note here to say that once I was able to connect with
   Nabil, the support I received was excellent. Fast and professional.
    This is 
   an excellent plugin!
 *  Plugin Author [Nabil Lemsieh](https://wordpress.org/support/users/nlemsieh/)
 * (@nlemsieh)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-15018728)
 * Thanks for your valuable feedback!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘support request’ is closed to new replies.

 * ![](https://ps.w.org/smart-image-resize/assets/icon-256x256.jpg?rev=2142235)
 * [Smart Image Resize - Make WooCommerce Images the Same Size](https://wordpress.org/plugins/smart-image-resize/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smart-image-resize/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smart-image-resize/)
 * [Active Topics](https://wordpress.org/support/plugin/smart-image-resize/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smart-image-resize/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smart-image-resize/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Nabil Lemsieh](https://wordpress.org/support/users/nlemsieh/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/support-request-5/#post-15018728)
 * Status: resolved