Title: Support request response time?
Last modified: September 1, 2016

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# Support request response time?

 *  Resolved [edwardspek](https://wordpress.org/support/users/edwardspek/)
 * (@edwardspek)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/support-request-response-time/)
 * Hi Allaerd,
 * I’m a paid user of your plugins and I sent you a message on your website contact
   form yesterday, requesting support on a problem I’m having with your plugin.
 * Can you confirm you’ve received it?
 * If so, how long can I expect to wait for support?
 * Edward
 * [https://wordpress.org/plugins/woocommerce-csvimport/](https://wordpress.org/plugins/woocommerce-csvimport/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [allaerd](https://wordpress.org/support/users/allaerd/)
 * (@allaerd)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/support-request-response-time/#post-7691804)
 * clients site experienced problems. Was a site problem, not an import problem.

Viewing 1 replies (of 1 total)

The topic ‘Support request response time?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-csvimport_aa9366.svg)
 * [Woocommerce CSV importer](https://wordpress.org/plugins/woocommerce-csvimport/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-csvimport/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-csvimport/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-csvimport/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-csvimport/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-csvimport/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [allaerd](https://wordpress.org/support/users/allaerd/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/support-request-response-time/#post-7691804)
 * Status: resolved