Title: Support Tabs
Last modified: August 22, 2016

---

# Support Tabs

 *  [rjcord](https://wordpress.org/support/users/rjcord/)
 * (@rjcord)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/)
 * For both Themes and Plugins, there is a Support tab that links to WP forum entries
   for that particular product. Contributors don’t always provide support through
   the WP Forums and should be allowed to say so under this tab and be allowed to
   provide information on where to find the support they do provide.
 * I also notice that the search feature at the bottom of the Support page searches
   all forums. An additional search of just the current product would help (me) 
   enormously.
 * Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255610)
 * What doyou mean by contributors?
 *  Thread Starter [rjcord](https://wordpress.org/support/users/rjcord/)
 * (@rjcord)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255613)
 * People who contribute/distribute/offer their Themes and Plugins through the WordPress.
   org site.
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255615)
 * Plugin authors have the option to stick their posts to the top this section, 
   if you want to do that.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255618)
 * > Contributors don’t always provide support through the WP Forums and should 
   > be allowed to say so under this tab and be allowed to provide information on
   > where to find the support they do provide.
 * I don’t think that would be wise. The tabs (especially for plugins, a very cool
   example of integration) keep the user on WordPress.ORG and are integrated into
   this site. Adding links there would make it seem like those links are somehow
   endorsed by .ORG.
 * If the author of the theme or plugin want to they can always update their description
   with verbiage similar to this:
 * >  For additional or official support please visit `INSERT URL HERE`
 * That would functionally accomplish the same thing and some authors do that already.
 *  Thread Starter [rjcord](https://wordpress.org/support/users/rjcord/)
 * (@rjcord)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255619)
 * I’m not sure all authors are aware of the ability to add sticky entries, but 
   that would be useful too if used. I recommend the ‘Support’ tab be called ‘Forum’,
   or ‘Plugin Forum’ or ‘Theme Forum’ as appropriate.
 *  Thread Starter [rjcord](https://wordpress.org/support/users/rjcord/)
 * (@rjcord)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255625)
 * Jan: I wouldn’t want to limit how authors offer support or worry about keeping
   users on wordpress.org. Many plugin authors put their documentation on their 
   own websites under their direct control. Easy access to that is always preferable.
 * Also from a UX standpoint one would like to see any Support tab tell you straight
   up how and where to get support and not just show a list of posts. If it is the
   local forum post say so and show them, if it’s somewhere else say so and optionally
   not show any posts.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Support Tabs’ is closed to new replies.

 * In: [Requests and Feedback](https://wordpress.org/support/forum/requests-and-feedback/)
 * 6 replies
 * 3 participants
 * Last reply from: [rjcord](https://wordpress.org/support/users/rjcord/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/support-tabs/#post-5255625)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics