Title: Support Ticket Function
Last modified: February 5, 2021

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# Support Ticket Function

 *  [omahoung](https://wordpress.org/support/users/omahoung/)
 * (@omahoung)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/support-ticket-function/)
 * I am trying to create a simple ticket system using contact form 7 and flamingo.
   In the flamingo admin page I am trying to add a “status” column and bulk actions
   to set this status to open, close, or other.
    I could create bulk actions and
   a column using these filters/actions:
 *     ```
       add_filter('bulk_actions-flamingo_page_flamingo_inbound', 'my_bulk_action');
       ...
       add_filter('manage_flamingo_inbound_posts_columns', function($columns) {
       ...
       add_action('manage_flamingo_inbound_posts_custom_column', function($column_key, $post_id) {
       ...
       ```
   
 * All this is working, but when I try to set a handler for the bulk action using
   this:
 *     ```
       add_filter( 'handle_bulk_actions-flamingo_page_flamingo_inbound', 'my_bulk_action_handler', 10, 3 );
       function my_bulk_action_handler($redirect_url, $action, $post_ids) {
       debug_to_console( 'Running handler' );
        ...
       ```
   
 * this function is never executed, I can’t get any message in the console.
 * The full code is available [here](https://wordpress.stackexchange.com/questions/382869/wordpress-add-custom-bulk-action-to-flamingo).
 * So, is this the correct way to handle a bulk action with Flamingo?
    Is there 
   another way to achieve this simple ticket function?
 * Thanks!

The topic ‘Support Ticket Function’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [omahoung](https://wordpress.org/support/users/omahoung/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/support-ticket-function/)
 * Status: not resolved