Title: SureForms not working with cache
Last modified: October 9, 2025

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# SureForms not working with cache

 *  Resolved [klngroup](https://wordpress.org/support/users/klngroup/)
 * (@klngroup)
 * [8 months ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/)
 * Has anyone else had issue with SureForms not working? Clicking the submit button
   doesn’t do anything, the date picker won’t pop-up, etc. It is like the form is
   just static.
 * SureForms says the issue is with my caching plug-in, I opened a ticket there.
   But other form plug-ins work just fine, only SureForms doesn’t work?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [amruta99](https://wordpress.org/support/users/amruta99/)
 * (@amruta99)
 * [8 months ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/#post-18680590)
 * Hi [@klngroup](https://wordpress.org/support/users/klngroup/) , I’m Amruta from
   SureForms team. ⌊:wave:⌉
   I’ve reviewed the support ticket you had raised and 
   the complete thread thereafter.First and foremost, thank you for sharing all 
   the details from time to time and also being patient as we looked through the
   issue.I know there hasn’t been much luck from reaching out to caching plugin 
   support. I’d like to kindly request you to try another caching plugin once and
   see it that fixes the issue. We’re positive this will help you overcome your 
   issue. Our team is eager to help, so please do give it a try once and feel free
   to reach out if the issue still persists.In the meantime, please know we will
   also continue to keep an eye out for any dependency that may be causing this 
   issue. We are continuously working on improving SureForms to provide compatibilities
   for different caching mechanism.
 * Looking forward to hearing back! Hope you have a great day ahead 🙂
   Best regards!
 *  Thread Starter [klngroup](https://wordpress.org/support/users/klngroup/)
 * (@klngroup)
 * [7 months, 3 weeks ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/#post-18686468)
 * There is definitely something happening between SureForms and WP Fastest Cache.
   If I deactivate the cache plug-in or even use another then SureForms works fine.
 *  [jrthor2](https://wordpress.org/support/users/jrthor2/)
 * (@jrthor2)
 * [4 months, 1 week ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/#post-18809771)
 * I’d like to say, I have the SiteGround Speed Optimizer plugin installed on a 
   site, and SureForms did not work with it either, I had to deactivate it. SureForms
   did, however, work if I was logged in to my admin and testing, but not as a normal
   user, it wouldn’t go past the first step in my multistep form.
 *  Thread Starter [klngroup](https://wordpress.org/support/users/klngroup/)
 * (@klngroup)
 * [4 months ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/#post-18810994)
 * I had to switch cache plug-in or switch form plug-in. SureForms seems to be a
   little more picky about compatibility. When I logged in as an Admin, the cache
   was disabled; that could be true with you and why it worked.
 *  [jrthor2](https://wordpress.org/support/users/jrthor2/)
 * (@jrthor2)
 * [4 months ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/#post-18811035)
 * I actually got the form to work by turning off the “Defer Render-blocking JavaScript”
   setting.

Viewing 5 replies - 1 through 5 (of 5 total)

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 * ![](https://ps.w.org/sureforms/assets/icon-256x256.gif?rev=3177692)
 * [SureForms - Drag & Drop Contact Form, Payment Form, Survey, Quiz, Calculator & Custom Form Builder](https://wordpress.org/plugins/sureforms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sureforms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sureforms/)
 * [Active Topics](https://wordpress.org/support/plugin/sureforms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sureforms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sureforms/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [jrthor2](https://wordpress.org/support/users/jrthor2/)
 * Last activity: [4 months ago](https://wordpress.org/support/topic/sureforms-not-working-with-cache/#post-18811035)
 * Status: resolved