Sydney Toolbox

  • karinaart

    (@karinaart)


    6 years ago

    I just updated the Sydney Toolbox Version 1.11 and it causes a fatal error on my site. My Sydney version: 1.45 customized with ccs.

    Kind Regards
    Karina

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Kharis Sulistiyono

    (@kharisblank)

    6 years ago

    Hi Karina,

    Please try these steps:

    * Access your site’s folder over FTP client program;
    * Go to root_folder/wp-content/plugins directory;
    * Delete prmanently the sydney-toolbox folder;
    * Login to your site’s admin area (/wp-admin);
    * Update the Sydey theme
    * Instal and activate the Sydney Toolbox from plugin installer’s search menu (Dashboard > Plugins > Add New).

    Regards,
    Kharis

    Thread Starter karinaart

    (@karinaart)

    6 years ago

    Thanks Kharis! Will I lose the changes I have made with the ccs code?

    Kind Regards
    Karina

    Kharis Sulistiyono

    (@kharisblank)

    6 years ago

    If you have your CSS code in the main theme’s stylesheet, you have to make a backup for it. After you finish doing the instructions above, then you can add the code to Additional CSS under the Appearance > Customize menu.

    Regards,
    Kharis

    Thread Starter karinaart

    (@karinaart)

    6 years ago

    Great support!
    Thanks Kharis

    Kharis Sulistiyono

    (@kharisblank)

    6 years ago

    You’re welcome @karinaart!

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

    Regards,
    Kharis

Viewing 5 replies - 1 through 5 (of 5 total)

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