Title: Sync doesn&#8217;t work
Last modified: March 2, 2025

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# Sync doesn’t work

 *  Resolved [Michael Gout](https://wordpress.org/support/users/gooweb/)
 * (@gooweb)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/sync-doesnt-work-5/)
 * I’ve been using ManageWP for **8+ years**. I feel **very **attached to this tool.
   But for the past **two months**, it hasn’t been working.
 * **Synchronization **doesn’t work. Websites are no longer displayed in ManageWP,
   or they are partially displayed but the data is outdated or wrong (i.e. : I’ve
   done a new version of a website, ManageWP has changed the thumbnail after many
   tries, but not the list of plugins).
 * At least half of my websites are **disconnected **at every connection. No matter
   how many times I reconnect them, it happens again and again.
 * It seems that it’s no longer possible to publish replies to **tickets**.
 * Now I’m doing my updates manually. And I’m beginning to wonder if there are any
   developers still assigned to this tool.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [dimitrijemicakovic](https://wordpress.org/support/users/dimitrijemicakovic/)
 * (@dimitrijemicakovic)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/sync-doesnt-work-5/#post-18343272)
 * We appreciate your loyalty and are sorry to hear about the recent synchronization
   issues you’ve encountered. Our developers have recently worked on optimizing 
   synchronization processes, and it is possible that you’ve experienced some edge
   case issues, and we’d like to investigate your account further to ensure all 
   issues are resolved.
   Please contact us using the email associated with your ManageWP
   account through your dashboard. This will allow us to access your account details
   securely and provide targeted assistance.
 * 
   Regarding ticket responses, please note that tickets can be reopened within 
   14 days (2 weeks) of their closure. If you need further assistance beyond this
   period, feel free to open a new ticket, and our support team will be happy to
   help.
 * 
   We look forward to resolving these issues promptly and restoring the seamless
   service you’ve come to expect.Best regards,
 * Dimitirje
 *  [Daniel Letschka](https://wordpress.org/support/users/dinonid/)
 * (@dinonid)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/sync-doesnt-work-5/#post-18359603)
 * Hi Michael and support team,
 * i have the same problems since a few weeks. I had to manually reconnect many 
   websites (deleting worker plugin etc.) but this did not help for long. Usally
   5-10 of my ca. 50 websites cannot connect and i have to go through the process
   above, which i sometimes have to do multiple times until the website syncs. Right
   now – after reconnecting multiple websites manually – again 9 websites cannot
   connect.
 * Today i also experienced problems with the refresh-button in the dashboard.
 * I also feel very attached to ManageWp but managing my websites has recently become
   painful because of these problems.
 * Kind regards
   Daniel

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sync doesn’t work’ is closed to new replies.

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 * 2 replies
 * 5 participants
 * Last reply from: [Daniel Letschka](https://wordpress.org/support/users/dinonid/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/sync-doesnt-work-5/#post-18359603)
 * Status: resolved