Title: Sync Error Last modified: January 19, 2021 --- # Sync Error * Resolved [devilking2](https://wordpress.org/support/users/devilking2/) * (@devilking2) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/) * I was setting up my page as usual and syncing about 110 products from my page to Facebook shop. But the plugin only sync about 70% of my products and now its stop syncing and as i check it always put on this status on `Product sync` tab:“ Your products are syncing – you may safely leave this page 30 items remaining.”. I been waiting for about a week to see if it keep syncing but its not. I have check the diary of the woocommerce status and it show this fatal error: 2021- 01-13T07:21:00+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted( tried to allocate 4096 bytes) in /home/naturepc/public_html/wp-content/plugins/ facebook-for-woocommerce/includes/Products/FBCategories.php on line 47 * Is this the problem that cause my site from syncing? If it is please tell me how to fix this. * Thank you very much. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsync-error-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/) * (@crazywickedawesome) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13932555) * Hi! * Thanks for reaching out! * It looks like based on that error message that your site may have run out of memory trying to sync products and crashed. * Can you please try deactivating the Facebook for WooCommerce plugin, then reactivating it and starting a new Sync from the Facebook for WooCommerce Settings page in the product tab by clicking the Sync button? * That should hopefully sort things out for you but if it doesn’t please let us know. * Thread Starter [devilking2](https://wordpress.org/support/users/devilking2/) * (@devilking2) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13936110) * Hi [@crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/), * I’ve tried your idea but its not working at all. Still the same error. * [crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/) * (@crazywickedawesome) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13942686) * Hi! * Thanks for getting back to me! * It will be great if you could share your current System Status Report. You can get it by navigating to the `WooCommerce / Status` section of your site. Once there, click on the `Get system report` button and then copy it by clicking on the `Copy for support` button. Then paste it here in a comment. * Looking forward to hearing from you! * Thread Starter [devilking2](https://wordpress.org/support/users/devilking2/) * (@devilking2) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13956653) * Here you are. * ``` ### WordPress Environment ### WordPress address (URL): https://naturepcs.vn Site address (URL): https://naturepcs.vn WC Version: 4.9.0 REST API Version: ✔ 4.9.0 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.8.3 Log Directory Writable: ✔ WP Version: 5.6 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: vi External object cache: – ### Server Environment ### Server Info: Apache/2.4.39 (Unix) OpenSSL/1.0.2k-fips PHP Version: 7.4.12 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.53.1 SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.36-MariaDB Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.9.0 WC Database Prefix: wp_ Kích thước tổng dữ liệu: 14.18MB Kích thước cơ sở dữ liệu: 10.14MB Kích thước chỉ mục dữ liệu: 4.04MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.52MB + Index: 0.53MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.44MB + Index: 0.30MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.02MB + Index: 0.16MB + Engine InnoDB wp_postmeta: Data: 2.02MB + Index: 1.77MB + Engine InnoDB wp_posts: Data: 2.19MB + Index: 0.14MB + Engine InnoDB wp_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.13MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 208 custom_css: 3 customize_changeset: 22 nav_menu_item: 5 page: 40 post: 2 product: 111 product_variation: 56 revision: 101 shop_coupon: 1 shop_order: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (7) ### HookMeUp – Additional Content for WooCommerce: bởi GetBowtied – 1.3.2 Jetpack by WordPress.com: bởi Automattic – 9.3 WPBakery Page Builder: bởi Michael M - WPBakery.com – 6.3.0 Shopkeeper Extender: bởi GetBowtied – 1.6.9 Shopkeeper Portfolio Addon: bởi GetBowtied – 1.3.4 WooSwatches - Woocommerce Color or Image Variation Swatches: bởi woomatrix – 3.0.0 WooCommerce: bởi Automattic – 4.9.0 (update to version 4.9.1 is available) ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: VND (₫) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop mặc định: #5 - /shop/ Giỏ hàng: #2953 - /cart/ Thanh toán: #2876 - /checkout/ Tài khoản: #2877 - /my-account/ Quy định và Điều kiện: #3 - /chinh-sach-bao-mat/ ### Theme ### Name: Shopkeeper Child Version: 1.0 Author URL: http:%20//www.getbowtied.com/ Child Theme: ✔ Parent Theme Name: Shopkeeper Parent Theme Version: 2.9.32 Parent Theme Author URL: https://www.getbowtied.com/ WooCommerce Support: ✔ ### Templates ### Overrides: shopkeeper/woocommerce/archive-product.php shopkeeper/woocommerce/checkout/form-coupon.php shopkeeper/woocommerce/checkout/form-login.php shopkeeper/woocommerce/content-product.php shopkeeper/woocommerce/content-single-product.php shopkeeper/woocommerce/global/quantity-input.php shopkeeper/woocommerce/global/sidebar.php shopkeeper/woocommerce/global/wrapper-end.php shopkeeper/woocommerce/global/wrapper-start.php shopkeeper/woocommerce/myaccount/form-login.php shopkeeper/woocommerce/single-product/add-to-cart/simple.php shopkeeper/woocommerce/single-product/product-image.php shopkeeper/woocommerce/single-product/product-thumbnails.php shopkeeper/woocommerce/single-product/tabs/tabs.php shopkeeper/woocommerce/single-product.php ### Action Scheduler ### Hoàn tất: 1.881 Oldest: 2021-01-10 10:58:38 +0700 Newest: 2021-01-26 08:24:34 +0700 Đang chờ xử lý: 2 Oldest: 2021-01-26 08:39:34 +0700 Newest: 2021-01-26 08:39:34 +0700 ``` * [crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/) * (@crazywickedawesome) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13958136) * Thanks for providing your SSR. * When I take a look at that I’m seeing you don’t appear to have Facebook for WooCommerce installed anymore. * Can you try reinstalling it and checking again? * [AJ a11n](https://wordpress.org/support/users/amandasjackson/) * (@amandasjackson) * [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13988049) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Sync Error’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 6 replies * 3 participants * Last reply from: [AJ a11n](https://wordpress.org/support/users/amandasjackson/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/sync-error-4/#post-13988049) * Status: resolved