Title: Sync Existing Users
Last modified: August 21, 2016

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# Sync Existing Users

 *  Resolved [ryanjmorgan](https://wordpress.org/support/users/ryanjmorgan/)
 * (@ryanjmorgan)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/sync-existing-users/)
 * I installed the plugin and filled in the settings, but is there a way to run 
   it for the existing customers?
 * [http://wordpress.org/extend/plugins/capsule-sync/](http://wordpress.org/extend/plugins/capsule-sync/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Youdaman](https://wordpress.org/support/users/youdaman/)
 * (@youdaman)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/sync-existing-users/#post-3920401)
 * Unfortunately not yet, but that is a great suggestion for a future version! Thank
   you.
 *  [azzyloth](https://wordpress.org/support/users/azzyloth/)
 * (@azzyloth)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/sync-existing-users/#post-3920470)
 * Hi Youdaman,
 * This Plugin is great, I would like to ask if it can sync the added users from
   woocommerce plugin? Mine is not working.
 * Thanks in advance!
 *  Plugin Author [Youdaman](https://wordpress.org/support/users/youdaman/)
 * (@youdaman)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/sync-existing-users/#post-3920471)
 * Hi azzyloth,
 * It syncs when a new user is created but not for existing users (yet).
 * Considering this for a future version! 🙂
 * Stew
 *  [azzyloth](https://wordpress.org/support/users/azzyloth/)
 * (@azzyloth)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/sync-existing-users/#post-3920472)
 * Hi Youdaman,
 * Thanks for the reply.
 * On my settings, i placed the these:
    [http://content.screencast.com/users/azzyloth/folders/Default/media/ecde70b8-2f16-4e64-a5dc-515ec0d935d5/settings.jpg](http://content.screencast.com/users/azzyloth/folders/Default/media/ecde70b8-2f16-4e64-a5dc-515ec0d935d5/settings.jpg)
 * I tried to create using the woocommerce default registration form but no user
   was created on capsule crm, only in wordpress. Same thing for the registration/
   user creation on the checkout form.
 * Did I miss something here?
 * Maybe its good to have a connection check button there below to check the api
   connection right? 🙂
 * Thanks!
 *  Plugin Author [Youdaman](https://wordpress.org/support/users/youdaman/)
 * (@youdaman)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/sync-existing-users/#post-3920473)
 * Good suggestion azzyloth, I’ll consider it for a future version.
 * As for the registration not triggering the sync, I was thinking there might be
   something specific to WooCommerce in the way that it does user registration. 
   I know that with Gravity Forms I had to add an extra action for the regsistration
   to sync:
 *     ```
       add_action('user_register', 'sync_to_capsule');
       add_action('gform_user_registered', 'sync_to_capsule');
       ```
   
 * I had a look at the WooCommerce action/hook docs but couldn’t find anything that
   looked like an user registration override so it might not be anything to do with
   the above.
 * If you could try filling out all of the fields as a test to see if that works(
   you’d then probably want to delete this test user from your CRM) that would be
   appreciated. Having a quick look at my code doesn’t reveal anything immediate
   with regards to missing fields, but perhaps the API fails if some fields are 
   missing. If you do find things work with all fields I’ll revisit the Capsule 
   docs and my code to develop a fix. And maybe add that API test button also 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Sync Existing Users’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/capsule-sync_667077.svg)
 * [Capsule Sync](https://wordpress.org/plugins/capsule-sync/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/capsule-sync/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/capsule-sync/)
 * [Active Topics](https://wordpress.org/support/plugin/capsule-sync/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/capsule-sync/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/capsule-sync/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Youdaman](https://wordpress.org/support/users/youdaman/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/sync-existing-users/#post-3920473)
 * Status: resolved