Title: Sync Failed with errors: 413 error Last modified: January 17, 2020 --- # Sync Failed with errors: 413 error * [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * (@larry-mcmahon) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/) * Hi, Fails to sync: 413 Error: The Shopify data is too large for your server to handle This error occured while calling WP_Shopify\processing\images:process on line 34. * Similar errors on lines 38 an 40. * I have reviewed all the Possible solution doc for this error and seem to exceed all of the requirements, but I’m not sure about any SQL size issues. I have reviewed PHP/Appache/NginX and all seems fine. Rreviewed the Shopify app settings too. * Would like to see it work b4 going with the pro version. * Help would be appreciated. Larry * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsync-failed-with-errors-413-error%2Fpage%2F2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 16 through 21 (of 21 total) [←](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/?output_format=md) [1](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/?output_format=md) 2 * Thread Starter [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * (@larry-mcmahon) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12364865) * Hi, Since I have never used Shopify, I decided to gave it a try. * Added a set of products titled “… By Larry” and created a “Collection by Larry”. [https://mcbrady-mcmahon.us/collections/](https://mcbrady-mcmahon.us/collections/) The collection title was added to the page but there is no page for [https://mcbrady-mcmahon.us/collections/collection-by-larry](https://mcbrady-mcmahon.us/collections/collection-by-larry) So maybe that needs to be manually created? I tried but there was noway to add/ collection/ as a parent. Since to resides /collections/ this page must need to be created by Shopify? * Then did a resync. My products were added to the Products page with no changes to the image size so very messy. * Did I really need to resycnc? I got the collection image added to the collection page, but not another newly added product called “Woodshop by Larry” even though my previously created products “By Larry” were added. [https://mcbrady-mcmahon.us/products/](https://mcbrady-mcmahon.us/products/) * Maybe this is useful information? Larry * Thread Starter [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * (@larry-mcmahon) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12365490) * Hi, * The ugly Products and missing collections page made me think there were theme issues. * It is now using an old standby I trust, the twwentyseventeen child theme. * So the products page looks good, there is still no collection by Larry page and the sync still fails. * Next I will try to create a WP_DEBUG_LOG. * Larry * Thread Starter [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * (@larry-mcmahon) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12365609) * WP_DEGUG did not show anything. Plugin Inspector shows a number of potential plugin issues, but most do. Frustrating. * Any suggestions for how I can identify the problem? * Larry * Thread Starter [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * (@larry-mcmahon) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12368976) * Hi, I added a Buy Button for grins. * Not not sure what else I can do to find the source of the error. * Please confirm that you are still working on this and if there is something else I can try. * Larry * Plugin Author [andrewmrobbins](https://wordpress.org/support/users/andrewmrobbins/) * (@andrewmrobbins) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12369982) * [@larry-mcmahon](https://wordpress.org/support/users/larry-mcmahon/) * Hey Larry, * I was able to sync your store on my end without the errors. I’ll need to debug this further — I’ll connect with you via email. Thanks for being patient. * Thread Starter [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * (@larry-mcmahon) * [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12370236) * Hi, * I tried adding this to a second website, it ran for over n hour and the cancellation of the sync is doing the same. * Larry Viewing 6 replies - 16 through 21 (of 21 total) [←](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/?output_format=md) [1](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/?output_format=md) 2 The topic ‘Sync Failed with errors: 413 error’ is closed to new replies. * ![](https://ps.w.org/wpshopify/assets/icon.svg?rev=2740857) * [ShopWP](https://wordpress.org/plugins/wpshopify/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpshopify/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpshopify/) * [Active Topics](https://wordpress.org/support/plugin/wpshopify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpshopify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpshopify/reviews/) * 21 replies * 2 participants * Last reply from: [Larry McMahon](https://wordpress.org/support/users/larry-mcmahon/) * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/sync-failed-with-errors-413-error/page/2/#post-12370236) * Status: not resolved