Title: sync image
Last modified: December 20, 2022

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# sync image

 *  Resolved [risarimendi](https://wordpress.org/support/users/risarimendi/)
 * (@risarimendi)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/)
 * Hi,
 * First of all this is a really useful plugin, I’m looking forward for the pro 
   version. I’ve used it on some other projects and it work flawlessly. But this
   is the first time I sync image to featured image in wordpress, as you can see
   from the page not all image are synced. Is the a specific requirement for image
   to be synced? Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsync-image%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [WP connect](https://wordpress.org/support/users/wpconnectco/)
 * (@wpconnectco)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16305428)
 * Hi,
 * Sorry to hear you have some trouble with our plugin.
 * As long as your images are one of the wordpress accepted image types it should
   be fine : jpeg, png, gif.
   In your case some images are importing and others are
   not, so this is probably the cause..
 * If you look at images that are not importing, is there any similarity that would
   put us on a lead? Maybe they all have the same image type, maybe there are more
   than one image, or anything else?
 * Thanks!
 *  Thread Starter [risarimendi](https://wordpress.org/support/users/risarimendi/)
 * (@risarimendi)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16306340)
 * Hi,
   the image are all jpg the same with the success one. I tried uploading manually
   to wordpress and its uploaded successfully so I’m sure the files are ok. I’ve
   notice today that the amount of successful sync is increasing. Is there a limit
   per sync time, and my record is 115 record, is that too much too sync at the 
   same moment and need time to be synced all the way?
 *  Thread Starter [risarimendi](https://wordpress.org/support/users/risarimendi/)
 * (@risarimendi)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16308379)
 * Hi,
 * After trying to make a new field in airtable and start sync after adding some
   of the unseccessul sync, I notice that the image are syncing and gets uploaded
   to WP media library, but some how they are not conected to the post featured 
   image
 *  Plugin Author [WP connect](https://wordpress.org/support/users/wpconnectco/)
 * (@wpconnectco)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16309822)
 * Hi,
 * Right, so images are not the issue.
 * It looks like the sync process is timing out or is running out of memory.
   Do 
   you have access to your server logs to see what happened exactly?
 * 115 records is not that much and should import fine but if the images are quite
   large that might be the cause.
 * In the meantime, re-triggering the sync until it goes through all the records
   should also work as a temporary solution.
 * Thanks!
 *  Thread Starter [risarimendi](https://wordpress.org/support/users/risarimendi/)
 * (@risarimendi)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16311562)
 * Hi, 
   I thnk I’ve found the problem. It is the image but not the type or the size,
   but the resolution. Some of my image are not optimize for web, some of them has
   high resolution 4k+ pixel but a small size (3-4mb) and some has FHD quality but
   bigger size (up to 9MB) the 4K one get scaled down on WP media library and has“-
   scaled” on the file name. This picture do not get linked to the post and somehow
   stop the syncing progress for all other record after this record. My post without
   image are syncing because I turn off the image field and when recurring sync 
   they went thru, but after I turn on image sync again it stop on 4K image. After
   I change all image to FHD resolution everything woks fine.Thank you for your 
   support.
 *  Plugin Author [WP connect](https://wordpress.org/support/users/wpconnectco/)
 * (@wpconnectco)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16312475)
 * Hi, great that it works!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘sync image’ is closed to new replies.

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## Tags

 * [image](https://wordpress.org/support/topic-tag/image/)

 * 9 replies
 * 2 participants
 * Last reply from: [WP connect](https://wordpress.org/support/users/wpconnectco/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/sync-image/#post-16312475)
 * Status: resolved