Title: Sync issue
Last modified: March 17, 2021

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# Sync issue

 *  Resolved [cvmh](https://wordpress.org/support/users/cvmh/)
 * (@cvmh)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/)
 * When I’m trying to sync a plugin, sync doesn’t stop so I can’t translate new 
   strings in my code.
    In console I have this message : “Uncaught TypeError: can’t
   access property “length”, d is undefined” in /wp-content/plugins/loco-translate/
   pub/js/min/admin.js?ver=2.5.2:12
 * Any idea ?

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194120)
 * Do you get the same error if you disable all other plugins except Loco Translate?
 *  Thread Starter [cvmh](https://wordpress.org/support/users/cvmh/)
 * (@cvmh)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194287)
 * Yes same issue
 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194564)
 * Are you able to install the current [development version](https://localise.biz/wordpress/plugin/developers)
   and try again?
 * Please re-post your error if it occurs, and ideally the whole stack trace from
   the console.
 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194804)
 * Thanks for the stack trace [in the other thread,](https://wordpress.org/support/topic/save-and-sync-problem/#post-14194538)
   but I need this from the dev version. Please install and repost here.
 *  Thread Starter [cvmh](https://wordpress.org/support/users/cvmh/)
 * (@cvmh)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194865)
 * Same issue with the dev version. Same js error
 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194923)
 * It will have different line numbers. I asked specifically for you to repost so
   I could see the difference. Please post the trace from the dev version.
 *  Thread Starter [cvmh](https://wordpress.org/support/users/cvmh/)
 * (@cvmh)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14194932)
 * Here it is :
 *     ```
       Uncaught TypeError: can't access property "length", d is undefined
           p https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/admin.js?ver=2.5.2:12
           jQuery 7
           p https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/admin.js?ver=2.5.2:13
           post https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/admin.js?ver=2.5.2:16
           O https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/editor.js?ver=2.5.2:1
           sync https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/editor.js?ver=2.5.2:1
           jQuery 2
               dispatch
               handle
       admin.js:12:456
           p https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/admin.js?ver=2.5.2:12
           jQuery 7
           p https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/admin.js?ver=2.5.2:13
           post https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/admin.js?ver=2.5.2:16
           O https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/editor.js?ver=2.5.2:1
           sync https://www.xxxxxxx.com/wp-content/plugins/loco-translate/pub/js/min/editor.js?ver=2.5.2:1
           jQuery 2
       ```
   
 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14195154)
 * I think I’ve fixed the script error in the last commit, but your Sync operation
   is still failing.
 * Once you can see a proper error message, you will have to diagnose the response
   coming back from your server. I can’t guess at what it is, but security settings
   [regularly cause problems](https://localise.biz/wordpress/plugin/faqs/ajax-errors)
   with Ajax operations.
 *  Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * (@timwhitlock)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14238083)
 * This has been reported by two other users and the script error has been fixed
   in trunk and will be released in v2.5.3.
 * As already mentioned – you will still have a problem, but it will not be this
   one. This error is a bug that prevents the display of the real error.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Sync issue’ is closed to new replies.

 * ![](https://ps.w.org/loco-translate/assets/icon-256x256.png?rev=1000676)
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 * 9 replies
 * 2 participants
 * Last reply from: [Tim W](https://wordpress.org/support/users/timwhitlock/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/sync-issue-4/#post-14238083)
 * Status: resolved