Title: Sync Issues
Last modified: July 28, 2018

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# Sync Issues

 *  Resolved [Louno](https://wordpress.org/support/users/louno/)
 * (@louno)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sync-issues-3/)
 * Hi,
    We are not able to sync mailchimp using the plugin. The site is hosted by
   Siteground.com … We tried a lot of different things and dont know what to do 
   anymore…
 * I posted a support request directly on mailchimp with various test server and
   live server access for you to investigate. The ticket id is 4560972
 * We really need help in solving this, the server tech support is not helping us,
   they dont believe that it is a server issue, however we think it might be… regardless,
   we need a solution FAST. If possible to look into this asap and get back to us.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sync-issues-3/#post-10542901)
 * Hi [@louno](https://wordpress.org/support/users/louno/), we’re happy to help.
   Just to get a handle on the situation you’re experiencing, could you provide 
   a few more pieces of information to help us understand the issue?
 * – What plugin version are you running?
    – What is your PHP memory limit set to?–
   Is there any logging errors in the plugin’s logs tab (when it’s set to standard
   or debug)? – Do you have any caching plugins or services running? – Have you 
   tried a fresh uninstall or reinstall?
 * Thanks in advance for these details. I’ll keep an eye out for your reply.
 * – Kyle
 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/sync-issues-3/#post-10660125)
 * Hi [@louno](https://wordpress.org/support/users/louno/), I just wanted to reach
   back out to see if you were still experiencing any sync issues. For now, I’ll
   go ahead and close things out since it’s been a few weeks. But, don’t hesitate
   to reach back out if you need any other help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sync Issues’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
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 * 2 replies
 * 2 participants
 * Last reply from: [khungate](https://wordpress.org/support/users/khungate/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/sync-issues-3/#post-10660125)
 * Status: resolved