Title: Sync Problem
Last modified: April 9, 2021

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# Sync Problem

 *  Resolved [droneit](https://wordpress.org/support/users/droneit/)
 * (@droneit)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-problem-6/)
 * I get this error in the health status, the resync button doesn’t do anything.
 * > 1 Critical issue
   >  Jetpack has detected an error syncing your site.Jetpack The
   > information synced by Jetpack ensures that Jetpack Search, Related Posts and
   > other features are aligned with your site’s current content.
   > Error Jetpack has detected that data is not properly in sync which may be impacting
   > some of your site’s functionality. Click here to start a full sync to align
   > Jetpack with your site data. If you still notice this error after running a
   > full sync, please contact support for additional assistance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsync-problem-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Bruce (a11n)](https://wordpress.org/support/users/bruceallen/)
 * (@bruceallen)
 * Happiness Engineer
 * [5 years, 2 months ago](https://wordpress.org/support/topic/sync-problem-6/#post-14298828)
 * Hi [@droneit](https://wordpress.org/support/users/droneit/)
 * We’ve launched a full sync of your site from our end. It’s been running for over
   an hour at this point. Depending on the size of your site, it can take several
   hours to complete.
 *  Plugin Contributor [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * (@jennywp)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/sync-problem-6/#post-14329067)
 * Hey [@droneit](https://wordpress.org/support/users/droneit/),
 * Since it’s been more than a week since we’ve heard from you, I’m going to go 
   ahead and mark this thread as Resolved. If you still need a hand, please feel
   free to reach back out here and mark the thread as `not resolved`.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sync Problem’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Jen H. (a11n)](https://wordpress.org/support/users/jennywp/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/sync-problem-6/#post-14329067)
 * Status: resolved