Sync Problem woocommerce to square

  • Resolved stef68130

    (@stef68130)


    2 years, 11 months ago

    Hi
    I will use the square app because i have an outside shop this week-end and for that i use the square app.

    I will sync my product and stock from woocommerce to square. They are a lot of errors that appear in the log.
    “Product #426 is excluded from sync as the product type “simple” is unsupported.”

    but after a lot of retrying the products appear in sqaure but without stock. Stock is set on 0

    I tested it for month and all worked, but now that will not work.
    Can you please help me to resolve that problem?

    Thanks, Stephan

Viewing 2 replies - 1 through 2 (of 2 total)
  • IMD

    (@imd)

    2 years, 11 months ago

    @stef68130 – try using a rollback plugin to roll back the WooCommerce Square plugin to a previous version. This was suggested to me and it fixed all of my problems. I was having the same issue as you.

    xue28 (woo-hc)

    (@xue28)

    2 years, 11 months ago

    Hi @stef68130

    Thanks for reaching out!

    I understand that you are experiencing issues with syncing your products and stock from WooCommerce to Square.

    I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sync Problem woocommerce to square’ is closed to new replies.