Title: Sync problem
Last modified: September 1, 2016

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# Sync problem

 *  Resolved [ecasas94](https://wordpress.org/support/users/ecasas94/)
 * (@ecasas94)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/sync-problem/)
 * Hi! I installed the plugin and it works great, but I have an issue: If you search
   in my page, you can see some “dummy data” products from wooCommerce that I added
   once. But the thing is that I deleted them. I have even filtered the database
   because I thought that maybe the products records were still there. Is this a
   sync problem?
 * here is the page [https://www.babyconfort.com.ar](https://www.babyconfort.com.ar)
 * If you type “a” you can see “woo album” product or if you type “ninja” you can
   see a lot of them.
    I have already deleted the plugin and installed it again 
   but nothing changes.
 * Thanks.
 * [https://wordpress.org/plugins/instantsearch-for-woocommerce/](https://wordpress.org/plugins/instantsearch-for-woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Fast Simon](https://wordpress.org/support/users/instantsearchplus/)
 * (@instantsearchplus)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/sync-problem/#post-7605478)
 * Hey,
    You are running the free version, which syncs every few days. As a courtesy,
   we ran a sync for you. Please verify with browser incognito mode to avoid cache
   impact. FYI, in the future you could contact [support@instantsearchplus.com](https://wordpress.org/support/topic/sync-problem/support@instantsearchplus.com?output_format=md)
   directly. Best Instant Search team.
 *  Thread Starter [ecasas94](https://wordpress.org/support/users/ecasas94/)
 * (@ecasas94)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/sync-problem/#post-7605548)
 * It worked.
    Thanks for the great support!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sync problem’ is closed to new replies.

 * ![](https://ps.w.org/instantsearch-for-woocommerce/assets/icon-256x256.png?rev
   =3183291)
 * [Search, Filters & Merchandising for WooCommerce](https://wordpress.org/plugins/instantsearch-for-woocommerce/)
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 * 2 replies
 * 2 participants
 * Last reply from: [ecasas94](https://wordpress.org/support/users/ecasas94/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/sync-problem/#post-7605548)
 * Status: resolved