Title: Sync Problems Last modified: November 17, 2019 --- # Sync Problems * Resolved [roeeyracing1](https://wordpress.org/support/users/roeeyracing1/) * (@roeeyracing1) * [6 years, 6 months ago](https://wordpress.org/support/topic/sync-problems-2/) * Hello there. * Woocommerce Admin does not show any data. No matter what section I choose (Revenue, Order, Products, Etc ) I always receive the same msg “There was an error getting your stats. Please try again.” * I’ve tried to turn on/off, I removed and reinstalled, tried to import the data again, nothing helps! * Can anyone help me please ? Viewing 3 replies - 1 through 3 (of 3 total) * [Ted Slater](https://wordpress.org/support/users/tedslater/) * (@tedslater) * [6 years, 6 months ago](https://wordpress.org/support/topic/sync-problems-2/#post-12161836) * I’m having the same problems. * The WooCommerce log shows this, which may be relevant: * 2019-11-21T19:23:47+00:00 CRITICAL Uncaught Error: Class ‘Automattic\WooCommerce\ Admin\API\Reports\Customers\DataStore’ not found in /www/wp-content/plugins/woocommerce- admin/src/ReportsSync.php:328 Stack trace: #0 /wordpress/wp-includes/class-wp- hook.php(286): Automattic\WooCommerce\Admin\ReportsSync::customers_lookup_update_init(”)# 1 /wordpress/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/wp-includes/plugin.php(465): WP_Hook->do_action(Array) # 3 /wordpress/wp-settings.php(549): do_action(‘wp_loaded’) #4 /www/wp-config.php( 100): require_once(‘/wordpress/wp-s…’) #5 /wordpress/wp-config.php(5): require(‘/ www/wp-config….’) #6 /wordpress/wp-load.php(37): require_once(‘/wordpress/wp- c…’) #7 /wordpress/wp-blog-header.php(13): require_once(‘/wordpress/wp-l…’) # 8 /www/index.php(17): require(‘/wordpress/wp-b…’) #9 {main} thrown in /www/wp- content/plugins/woocommerce-admin/src/ReportsSync.php on line 328 * [Hari Shanker R](https://wordpress.org/support/users/harishanker/) * (@harishanker) * [6 years, 6 months ago](https://wordpress.org/support/topic/sync-problems-2/#post-12212125) * Hi [@tedslater](https://wordpress.org/support/users/tedslater/) & [@roeeyracing1](https://wordpress.org/support/users/roeeyracing1/) * It appears that your errors may be related. * The error message says: `2019-11-21T19:23:47+00:00 CRITICAL Uncaught Error: Class‘ Automattic\WooCommerce\Admin\API\Reports\Customers\DataStore’ not found in /www/ wp-content/plugins/woocommerce-admin/src/ReportsSync.php:328` * It’s making a reference to the `CustomerDataStore` class that is being initialized within the function: `customers_lookup_update_init()`: [https://github.com/woocommerce/woocommerce-admin/blob/master/src/ReportsSync.php#L328](https://github.com/woocommerce/woocommerce-admin/blob/master/src/ReportsSync.php#L328) * `CustomerDataStore` refers to the `DataStore` class itself, as you can see here: [https://github.com/woocommerce/woocommerce-admin/blob/c0922c78c4a122734ff2e3c6d325c43bf3c424d3/src/API/Reports/Customers/Stats/DataStore.php#L12](https://github.com/woocommerce/woocommerce-admin/blob/c0922c78c4a122734ff2e3c6d325c43bf3c424d3/src/API/Reports/Customers/Stats/DataStore.php#L12) * The `DataStore` class was [added later in a new commit](https://github.com/woocommerce/woocommerce-admin/commit/df9698fed5d1bd7c0e00ef9cce9840b8c1a79fd4#diff-05b16337e7f4627ebff5799016c28262L13). * It appears that, for some reason, the `DataStore` class is not being referenced. It could be because of missing files. Could you try reinstalling the plugin to see if that fixes the problem? [https://wordpress.org/plugins/woocommerce-admin/](https://wordpress.org/plugins/woocommerce-admin/) * Once that’s done, could you try re-importing the Customer History data? [https://d.pr/i/fsZmHj](https://d.pr/i/fsZmHj) * This should fix the problem. * Let us know if the problem persists. * Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/) * (@thup90) * [6 years, 6 months ago](https://wordpress.org/support/topic/sync-problems-2/#post-12234320) * Hi there! * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Sync Problems’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-admin_b298d1.svg) * [WooCommerce Admin](https://wordpress.org/plugins/woocommerce-admin/) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-admin/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-admin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-admin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-admin/reviews/) * 3 replies * 4 participants * Last reply from: [Thu P. a11n](https://wordpress.org/support/users/thup90/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/sync-problems-2/#post-12234320) * Status: resolved