Title: Synchronization not working
Last modified: July 12, 2022

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# Synchronization not working

 *  Resolved [rodimusprime01](https://wordpress.org/support/users/rodimusprime01/)
 * (@rodimusprime01)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/synchronization-not-working/)
 * Hi Edwiser team,
 * I have installed the Edwiser plug in and trying to sync with moodle, unfortunately
   I have had installed MooWoodle before and it didn’t work as expected…
 * Now I got this message:
    If in case you had used the WooMoodle plugin in the 
   past, ensure it has left no plugin-code residuals on your site. Because it may
   conflict with the Edwiser synchronization process. So, how do I check to ensure
   MooWoodle residuals are completely deleted?
 * Any help Appreciated.
 * Thanks,
    Rod
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsynchronization-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [dharmeshbarot](https://wordpress.org/support/users/dharmeshbarot/)
 * (@dharmeshbarot)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/synchronization-not-working/#post-15820488)
 * Hello [@rodimusprime01](https://wordpress.org/support/users/rodimusprime01/),
 * Greetings!
 * We would request you to try the below-mentioned troubleshooting steps to overcome
   this issue.
 * ➤ Add following code in is_course_presynced function before return in file wp-
   content/plugins/edwiser-bridge/includes/class-eb-course-manager.php
 * if ( get_post_type( $course_id ) !== ‘eb_course’ ) { delete_post_meta( $course_id,‘
   moodle_course_id’ ); $course_id = false; }
 * ➤ This will delete any residual synced course data from the database.
 * Note: Kindly take a complete backup of the site before applying the above changes.
 * Thanks,
    Dharmesh Barot Team Edwiser

Viewing 1 replies (of 1 total)

The topic ‘Synchronization not working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [dharmeshbarot](https://wordpress.org/support/users/dharmeshbarot/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/synchronization-not-working/#post-15820488)
 * Status: resolved