Title: synchronization problem
Last modified: March 1, 2020

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# synchronization problem

 *  Resolved [petitjedi](https://wordpress.org/support/users/petitjedi/)
 * (@petitjedi)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/synchronization-problem-2/)
 * Hi
 * I installed the plugin and everything configured. No worries on this side (normally…).
   I imported my user database in a list on mailchimp ..
    Synchronization is well
   done with woocommerce and on the plugin in WP I can see subscribers 2547 ((woocommerce
   products and sales too))… I have a new user who has opened an account and therefore
   he is immediately in the user base of woocommerce. However, despite a sync by
   the button in the plugin … I remain at the same number of subscribers 🙁 Did 
   I miss something ? plugin in version 2.3.3 woocommerce version 3.9.2 version 
   WP 5.3.2
 * Thx
    Bests regards

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/synchronization-problem-2/#post-12499119)
 * Hi [@petitjedi](https://wordpress.org/support/users/petitjedi/), out of the box,
   the plugin is designed to submit customers over to a Mailchimp Audience that 
   checks out of your store; customers are not sent when they simply sign up for
   an account inside WooCommerce. You may want to look at adding a Mailchimp pop-
   up form so users can opt-in to your Mailchimp Audience that way.
 *  Thread Starter [petitjedi](https://wordpress.org/support/users/petitjedi/)
 * (@petitjedi)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/synchronization-problem-2/#post-12499788)
 * Hi
    Thank you for your answer. After turning the module in all directions, I 
   came to this conclusion 🙁 We use mailchimp on a virtual airline. When registering
   with this company, it is expressly stated that registration is one of the conditions.
   Is there a mailchimp module that would synchronize WordPress users with Mailchimp?
   If not which can you advise me (it becomes a little off topic in this topic and
   I apologize)
 * Regards
 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/synchronization-problem-2/#post-12500027)
 * Hi [@petitjedi](https://wordpress.org/support/users/petitjedi/), unfortunately,
   I don’t know of a particular plugin off-hand. I would assume there is something
   out there that could do what you need. If not, you may consider engaging a 3rd
   party developer to achieve your desired results.
 *  Thread Starter [petitjedi](https://wordpress.org/support/users/petitjedi/)
 * (@petitjedi)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/synchronization-problem-2/#post-12500367)
 * Thank [@khungate](https://wordpress.org/support/users/khungate/)
 * I’m going to browse the web a bit.
 * Regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘synchronization problem’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
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 * 4 replies
 * 2 participants
 * Last reply from: [petitjedi](https://wordpress.org/support/users/petitjedi/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/synchronization-problem-2/#post-12500367)
 * Status: resolved