Title: Syncing Problems
Last modified: June 16, 2020

---

# Syncing Problems

 *  Resolved [hlnbee](https://wordpress.org/support/users/hlnbee/)
 * (@hlnbee)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/syncing-problems/)
 * I am using WooSquare Plus and have a syncing issue. would like Woocommerce to
   be the one source of truth for the client who uses Square POS for their Brick&
   Mortar store. when they sell an item in store the stock does not decrease in 
   Woocommerce. Also when it is syncing from Woo to Square it duplicates categories
   and items. The Accountants would like to know how we can sort this out as there
   is a lot of other information that is not in Square but needs to be on website
   through Woocommerce for each item.
    The accountants have checked with square 
   and they state that it has to do with Woocommerce or the woosquare plugin no 
   them.
 * is anybody able to Help???
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsyncing-problems%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/syncing-problems/#post-12993519)
 * Hi [@hlnbee](https://wordpress.org/support/users/hlnbee/),
    Thank you for contacting
   us, Unfortunately we are not allowed to provide the support here for the premium
   plugins this platform is only for providing the support for free plugins also
   we have replied to you over the ticket you create on our website
 * Thanks !

Viewing 1 replies (of 1 total)

The topic ‘Syncing Problems’ is closed to new replies.

 * ![](https://ps.w.org/woosquare/assets/icon-128x128.gif?rev=3123976)
 * [WC Shop Sync – Square Payment Gateway and Product Synchronization for WooCommerce](https://wordpress.org/plugins/woosquare/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woosquare/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woosquare/)
 * [Active Topics](https://wordpress.org/support/plugin/woosquare/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woosquare/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woosquare/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/syncing-problems/#post-12993519)
 * Status: resolved