Title: syntax error
Last modified: October 13, 2017

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# syntax error

 *  Resolved [ptichka](https://wordpress.org/support/users/ditsa2013/)
 * (@ditsa2013)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/syntax-error-168/)
 * Hi,
    I was trying to use jetpack on my website buy every time i try to change
   a setting i get this notics and changes were not saved:
 * Error updating settings. SyntaxError: Unexpected token < in JSON at position 
   0
 * I deactivated the plugin for now but i still would like to use it.
    Can you suggest
   a solution?
 * Thanks
    Ditsa

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [8 years, 7 months ago](https://wordpress.org/support/topic/syntax-error-168/#post-9584405)
 * Could you try the following:
    1.  Open the dashboard page.
    2.  [Open your browser console](https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis)
    3.  Click on the Network tab
    4.  Refresh the page.
    5.  Try to change a setting.
    6.  If you see any lines in red inside the browser console, click on them. A new
        panel should appear on the right.
    7.  Click on the “Response” tab in that new panel.
    8.  Copy the message displayed there.
    9.  Paste it here.
    10. If no red lines appeared in the browser console, click on the “Console” tab
        of the browser console.
    11. Copy any errors displayed there, and paste them here.
 * Could you also post your site URL here, so I can have a look?
 * If you want it to remain private, you can also contact us via this contact form:
   
   [http://jetpack.com/contact-support/?rel=support](http://jetpack.com/contact-support/?rel=support)
 * Thanks!
 *  Thread Starter [ptichka](https://wordpress.org/support/users/ditsa2013/)
 * (@ditsa2013)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/syntax-error-168/#post-9588274)
 * thanks for your reply.
    I see the red lines but when i click on them nothing 
   opens. Please advise.
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [8 years, 7 months ago](https://wordpress.org/support/topic/syntax-error-168/#post-9590898)
 * Could you share a screenshot of one of those red lines, so I can take a closer
   look? Once you click on them a new tab should open in your developer tools, and
   that should help us find out more about the problem.
 * You can use a service like [https://snag.gy/](https://snag.gy/) to share screenshots
   here.
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘syntax error’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/syntax-error-168/#post-9590898)
 * Status: resolved