Plugin Contributor
Kim L
(@kimmyx)
Hi @tanims,
Sorry to hear you’re having trouble with your table display.
Do the entries show when running the test in the admin?
If yes, could you further confirm that the shortcode works on regular pages (not elementor pages)?
We checked the link in your screenshot and we’re seeing a Javascript error in the console.
> Uncaught TypeError: Cannot read properties of undefined (reading ‘display’)
Can you also check if jQuery DataTables and jQuery DataTables Responsive are enabled:
– Go to Settings menu
– WP Data Access
– Data Publisher
Let us know how it goes. 🙂
Plugin Contributor
Kim L
(@kimmyx)
– replied to the wrong topic
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This reply was modified 3 years, 8 months ago by
Kim L. Reason: replied to the wrong topic
Hi @tanims,
Can you please open the inspector (right click somewhere in the browser and click inspect) and check if there are any errors on the console?
Thanks,
Peter
Thread Starter
tanims
(@tanims)
hi @kimmyx
yes, shortcode works on regular pages but not elementor pages
Can you tell me how I can solve this?
Hi @tanims,
Did you put the shortcode in a shortcode widget? Here is a tutorial:
https://elementor.com/help/shortcode-widget/
In the paste it also worked with text widgets…
Does this help?
Peter
Thread Starter
tanims
(@tanims)
yes I put the shortcode in a shortcode widget but did not work
Plugin Contributor
Kim L
(@kimmyx)
Hi @tanims,
We just checked your page again and we’re now seeing the table.
If you could share with us how you were able to sort it out, that would be great! 🙂
Hola @kimmyx
Tengo el mismo problema. Puedo ver las tablas cuando estoy en el wp dashboard, pero cuando no estoy logeado o cuando entro desde pagina de incognito no se puede ver.
Imagen dashboard
Imagen no login
La web es http://www.database-analyst.com por si quereis combrobarlo, gracias.
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This reply was modified 3 years, 6 months ago by
shentai22.
Plugin Contributor
Kim L
(@kimmyx)
Hi @shentai22,
Sorry to hear you’re having this issue as well.
We’ve checked your link and can see that the tables aren’t loading.
We’re seeing several JS errors related to your theme in the browser console.
Please see: https://share.getcloudapp.com/nOu186gB
Can you try switching to a default WP theme and see if the issue persists?
We look forward to your response.
Efectivamente, de los 8 temas predeterminados en 3 funciona y en el resto no carga la tabla.
Pero ahora me estan diseñando la web con elementor y tampoco carga la tabla. Hay alguna solución para la webs realizadas con elementor?
Hi @shentai22,
We tested with Elementor and it works as expected. No issues! Just make sure the shortcode is in a shortcode widget.
There have been issues with other themes in the past, but these should be fixed. We currently have no open issues with other themes for publications.
If you are having issues with several themes and Elementor, could there be a misconfiguration on your side? Earlier, Kim mentioned the error messages on your console. Can you please examine these issues and try to fix them? JavaScript errors on page elements can have a negative effect on other page elements. Let us know if you neel help to fix these errors.
Best regards,
Peter
