Title: Tablet Menu Toggle Unresponsive Last modified: May 14, 2020 --- # Tablet Menu Toggle Unresponsive * Resolved [ac3636](https://wordpress.org/support/users/ac3636/) * (@ac3636) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/) * Hi, * Firstly, thank you for the plugin, it has been a great addition to my website. * I have hit a slight problem. * Desktop menu is working well. Mobile menu is working well. Tablet menu is not working. * The menu toggle is totally unresponsive both opening and closing. Also, I have set it so that the sub menus are not visible and it is simply the top level menu showing but it is showing a small amount of the background of the submenu between the top level menu items. * Any help with these two issues would be appreciated as long as it won’t affect how the other menus are working. * Thanks in advance. Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/) * (@megamenu) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12838649) * Hi ac, * Please can you post a link to your site so I can take a look? * Regards, Tom * Thread Starter [ac3636](https://wordpress.org/support/users/ac3636/) * (@ac3636) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12838659) * Hi Tom, * Thanks for looking at this. * The link is: [https://armequipment.co.uk](https://armequipment.co.uk) * I have just disabled the maintenance mode so hopefully, you should be able to get it. * Andy * Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/) * (@megamenu) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12839355) * Hi Andy, * Thanks. * Are you familiar with Child Themes and editing the header.php file? * The easiest way to fix this would be to remove this “main-navigation” class from the page: * [https://screencast.com/t/bn6GHNHO](https://screencast.com/t/bn6GHNHO) * Regards, Tom * Thread Starter [ac3636](https://wordpress.org/support/users/ac3636/) * (@ac3636) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12839428) * Hi Tom, * Not overly familiar and not sure how to access the child theme. * I did disable the element through inspection and it took away the entire menu. * I can live with the small gaps between the menu items but the unresponsive tablet menu toggle is the main issue. The menu links work fine which is good but ideally the menu would be hidden initially and then the user can click the menu to expand and close. * As I say on mobile this works fine just not the tablet. * Sorry if I have missed the point. * Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/) * (@megamenu) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12839563) * Hi Andy, * I’ve written a guide for StoreVilla here: * [https://www.megamenu.com/documentation/storevilla/](https://www.megamenu.com/documentation/storevilla/) * There are plugins you can use to create a child theme, one is called Child Theme Configurator. I just used it myself and it seems to work well with the default settings. * You will lose the full width red background you have, but let me know once you have followed the guide and we can add that back in with some custom CSS. * Regards, Tom * Thread Starter [ac3636](https://wordpress.org/support/users/ac3636/) * (@ac3636) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12839931) * Hi Tom, * Ok, so I used the Child Theme Configurator to create the child theme for storevilla. * The Live Preview seems to show the menu working across the desktop mobile and tablet but the rest of the page has gone very messy. * Forgive the ignorance but do I activate the new child theme and it will import some of the parent stylings? It seems to be more than just the red background that doesn’t work. * Many thanks, Andy * Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/) * (@megamenu) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12840202) * Hi Andy, * Yes, you would need to activate the child theme too. It _should_ look identical to your parent theme (until you make changes to it). * Regards, Tom * Thread Starter [ac3636](https://wordpress.org/support/users/ac3636/) * (@ac3636) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12840294) * Hi Tom, * Great, was a bit wary as I have broken a few things previously but activated the child theme and just had to change some of the generic theme settings but that should be a quick fix. * Please can you advise on how to get the full red menu back using the CSS? * Thanks again for your support Andy * Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/) * (@megamenu) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12840316) * Hi Andy, * That’s looking better. To restore the background color, please go to Appearance > Customize > Additional CSS and add the following: * ``` #site-navigation { background: #ed1b2e; } ``` * Regards, Tom * Thread Starter [ac3636](https://wordpress.org/support/users/ac3636/) * (@ac3636) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12840349) * Perfect, that has sorted everything out now. * Fantastic support for a great product. * Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/) * (@megamenu) * [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12845406) * Hi Andy, * Great stuff. Thanks for the review! 🙂 * Regards, Tom Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Tablet Menu Toggle Unresponsive’ is closed to new replies. * ![](https://ps.w.org/megamenu/assets/icon-128x128.png?rev=1489843) * [Max Mega Menu](https://wordpress.org/plugins/megamenu/) * [Frequently Asked Questions](https://wordpress.org/plugins/megamenu/#faq) * [Support Threads](https://wordpress.org/support/plugin/megamenu/) * [Active Topics](https://wordpress.org/support/plugin/megamenu/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/megamenu/unresolved/) * [Reviews](https://wordpress.org/support/plugin/megamenu/reviews/) * 11 replies * 2 participants * Last reply from: [megamenu](https://wordpress.org/support/users/megamenu/) * Last activity: [6 years ago](https://wordpress.org/support/topic/tablet-menu-toggle-unresponsive/#post-12845406) * Status: resolved