Title: Tag Assistant Cannot Read Plugin?
Last modified: March 12, 2019

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# Tag Assistant Cannot Read Plugin?

 *  Resolved [particlemarketing](https://wordpress.org/support/users/particlemarketing/)
 * (@particlemarketing)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/)
 * I’ve used the plugin before to great success, but for some reason when I put 
   in the tracking ID it won’t show up on the website for the Google Tag Assistant
   plugin for Chrome. Am I missing something basic or is there documentation on 
   how to troubleshoot this? Sorry for the hassle!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftag-assistant-cannot-read-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Mike W](https://wordpress.org/support/users/nixiack8/)
 * (@nixiack8)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/#post-11302113)
 * Hi [@particlemarketing](https://wordpress.org/support/users/particlemarketing/),
 * I checked your site and I [do see](https://cld.wthms.co/kOBNb7) the tag and it
   is green, indicating there are no blocks . If you are seeing something different
   please send us a screenshot of what you see. You can use the site [https://snag.gy](https://snag.gy)
   for taking and posting screenshots.
 * I look forward to hearing back from you!
 *  Thread Starter [particlemarketing](https://wordpress.org/support/users/particlemarketing/)
 * (@particlemarketing)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/#post-11303887)
 * [https://snag.gy/xIZqog.jpg](https://snag.gy/xIZqog.jpg) – Here is a screen shot.
   I checked GA and it looks like it has been recording info so as long as that’s
   the case that’s what matters most haha. If you have any info as to why it’s not
   showing up in the tag manager that would be awesome! Thanks for your help!!!
 *  [Mike W](https://wordpress.org/support/users/nixiack8/)
 * (@nixiack8)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/#post-11311511)
 * Hi [@particlemarketing](https://wordpress.org/support/users/particlemarketing/),
 * Thank you for the screenshot – interesting! I checked in a different computera
   nd I am still seeing the ID showing as `Green`. You can try to uninstall and 
   re-install the tag manager on Chrome and see if it works, and let us know!
 *  Thread Starter [particlemarketing](https://wordpress.org/support/users/particlemarketing/)
 * (@particlemarketing)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/#post-11313813)
 * I uninstalled the extension, restarted Chrome, restarted the computer and had
   no effect. I checked on my laptop and it is loading properly, so I have no idea
   what’s going on. I created a post on the Google forums as this is probably more
   in their respective wheelhouse. Thanks for your help!!!
 *  Plugin Support [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * (@johndcoy)
 * Automattic Happiness Engineer
 * [7 years, 2 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/#post-11330048)
 * Hi [@particlemarketing](https://wordpress.org/support/users/particlemarketing/)
 * Thanks for the reply. Viewing your site I do see that there is a tracking code
   on the site:
 * [https://cld.wthms.co/8rChAr](https://cld.wthms.co/8rChAr)
 * Typically issues like this are caused by a theme or plugin conflict. Try switching
   back to a default theme like Twenty Nineteen and disable all plugins except for
   WooCommerce and Google Analytics to see if this resolves the issue. If so, then
   re-enable each one at a time until you find the one that’s causing the conflict.
 * There may have been an update from the theme or a plugin that caused this issue
   to happen now and not earlier. I have tested the most recent version of WooCommerce
   Google Analytics Integration and it’s working as expected.
 * Please let us know what you find.
 * Thanks again,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Tag Assistant Cannot Read Plugin?’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-google-analytics-integration/assets/icon-256x256.
   png?rev=3234358)
 * [Google Analytics for WooCommerce](https://wordpress.org/plugins/woocommerce-google-analytics-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-google-analytics-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-google-analytics-integration/unresolved/)
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 * 5 replies
 * 3 participants
 * Last reply from: [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/tag-assistant-cannot-read-plugin/#post-11330048)
 * Status: resolved