Title: Tag Groups plugin missing
Last modified: January 15, 2021

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# Tag Groups plugin missing

 *  Resolved [mstholman](https://wordpress.org/support/users/mstholman/)
 * (@mstholman)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/tag-groups-plugin-missing/)
 * Hello,
 * I have the free Tag Groups plugin installed on my WordPress site, which uses 
   WooCommerce for ecommerce. I was using the shortcode [tag_groups_alphabetical_index]
   to create a directory of the different types of gemstones I use for my jewelry.
   I noticed today that the directory was gone and only the shortcode remained. 
   When I went into my dashboard, I saw that I no longer had the Tag Groups administration,
   and it is no longer in my plugins list. However I went to re-install the Tag 
   Groups plugin, and received the error message: “Installation failed: Destination
   folder already exists.” The plugin just worked yesterday and I have not made 
   any changes on the backend of my site that would have removed it. I also tried
   reinstalling it from the zip file, and I do not see it in my plugin editor. How
   can I get it back if I can’t re-install it from the plugins page?
 * Thank you,
 * Tayla
    -  This topic was modified 5 years, 4 months ago by [mstholman](https://wordpress.org/support/users/mstholman/).
      Reason: Solved issue using host FTP site to delete plugin and reinstall
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftag-groups-plugin-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Christoph](https://wordpress.org/support/users/camthor/)
 * (@camthor)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/tag-groups-plugin-missing/#post-13920925)
 * Hi Tayla,
 * This thread is marked as “resolved”. Did you manage to find a solution, or do
   you still need help?

Viewing 1 replies (of 1 total)

The topic ‘Tag Groups plugin missing’ is closed to new replies.

 * ![](https://ps.w.org/tag-groups/assets/icon-256x256.png?rev=2853023)
 * [Tag Groups is the Advanced Way to Display Your Taxonomy Terms](https://wordpress.org/plugins/tag-groups/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tag-groups/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tag-groups/)
 * [Active Topics](https://wordpress.org/support/plugin/tag-groups/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tag-groups/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tag-groups/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Christoph](https://wordpress.org/support/users/camthor/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/tag-groups-plugin-missing/#post-13920925)
 * Status: resolved